For the last three years I've contacted Anglian water to go on a meter and I still haven't been contacted back. I pay over £800 for my water/sewage. If it does get a ban here I won't be taking any notice of it unless I could claim a refund. I find it odd that the amount of homes in my area has trebled, huge houses with big gardens bought and whole estates going up in there place, four high blocks of flats where bungalows used to be etc. The amount of money they get from here must have gone through the roof over the last twenty years. Usage must have increased beyond what it was, yet improvements seem non existent for the increased demand. There is still countless burst pipes left gushing for hours, two in the last two weeks.
I'd agree if they hadn't just kept hiking up prices and telling us what they had done when there's no sign of it.