your request is almost as vague as the error message. If all youj want to do is a soft reset, just depress the reset button in the back, making sure you don?t hit the power on button at the same time. It is the same as a reboot on a PC and solves most of the problems. If not then try to be more specific as to what you are doing, what you are trying to do, and what the results are, and we will all try to help.
Richard