Help TESCO DVD RENTAL

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~â?¥LadyLindaâ?¥~

New member
Hi.

I joined Tesco Dvd Rental and cancelled my trial 3 days before the trial finished. However they have still charged me a whole months sub and claim they never recieved my confirmation. I don't know what to do with these people. I am thinking about legal action. I can't believe a company would do this to its customers.
 
send them a message telling them to give you your money back or you will take legal action. make sure you have proof of when u canceled it though.
 
Complain about it, they'll hopefully be nice to keep you sweet. I went over the date for my Blockbuster trial by a day or two and they kindly gave me a refund.
 
Please be aware this is not TESCO doing the dvd rental. It is a company called Screenselect and include Tesco. I moved from Screenselect to Tesco (for the clubcard points) and advised me that I could not have the free trial as I had already had one. After a couple of heated e-mails, they told me that it's the same company

For those interested:-


STOP PRESS: We have experienced a fire in the warehouse
This may cause a temporary disruption in service for some customers. We're very sorry for this and will, of course, be offering full compensation for any loss in service that you experience. Thanks for your patience, we're moving heaven and earth to return to peak performance as soon as possible. For more details, click here
 
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