help finding T5 third party program conflict

A

Ashelyn P

New member
I've benn trying to figure out why the Keyboard program for the current PalmOne Universal keyboard (using the June05 latest driver) crashes when I try to open it causing a fatal exception and soft reset. The keyboard works fine but not the program when I can change some keyboard settings. Anyway, most suggestions are that I have a conflict with some other program. Here's the list of 3rd party programs I have loaded:
Adobe reader, Agendu pro, backupman, bluetooth, cardinhand, dalauncher, Epocrates, FileZ, Keyboard, Movieguide, PM calc, Repligo,Superwaba, versamail, wi-fi setup

1) Does anybody know if any of these are known conflicts? I gues I should delete backupman since it doesn't work anyway.
2) Is there an easy way to remove the third party programs and reinstall them one at a time? Can I copy the files from the backup folder, delete the programs and somehow add them back via hotsync and the backup folder?

Thanks for any help or suggestions
 
Bill,

This is what I would do:

1. Take a final backup
2. Rename your Backup folder to something like Backup_Old
3. Do a hard rest on your Palm. This will retore it to factory configuration.
4. Go to your Backup_Old folder and only install the keyboard driver.
5. Hotsync and then try the keyboard icon and see if it works correctly. If so, you know you have a rpogram conflict. If not, there's something wrong with the keyboard driver file.

Assuming the keyboard program now works correctly, reinstall your third party programs one by one from your Backup_Old folder. Test after each install to make sure the keyboard program still works. You should get the point (probably the very last program, since that how it always seems to go :) ) where you'll find the one program that has been causing all the mischief.
 
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