helo

Hi - when my phone disbehaves, punishment is the only answer. Yes, punishment!! So to punish my phone, I remove the battery for a few moments. It appears, at least for my phone, that the software gets "stuck" (a very technical term). So removing the battery gets the phone to 'reboot' from ground zero and have nothing in its memory. Hope this helps.
 
CPU, you made a valid point. Pulling the battery resets the phone's hardware (sort of like when you restart a computer). And just like a computer, restarting can fix random issues like those described by the OP.
 
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