So a few months a ago I added a second line onto my account to get a sidekick for my girlfriend. well we split up this past weekend and she barly used the phone line. I remember reading about the t-mobile txt increase so i called and thought I would give it a try.
I called yesterday said that I read that there was an increase in my text message plan and since I don't have text on that line I don't agree to the increase. I was placed on hold for about 5 minutes the rep came back and said that is fine I can cancel it for you at no charge. She told me that we have until the 23rd of AUG to cancel the service.
so I was able to cancel that line no ETF and was put on a single plan. It's simple and easy.
just wanted to share my thoughts
I called yesterday said that I read that there was an increase in my text message plan and since I don't have text on that line I don't agree to the increase. I was placed on hold for about 5 minutes the rep came back and said that is fine I can cancel it for you at no charge. She told me that we have until the 23rd of AUG to cancel the service.
so I was able to cancel that line no ETF and was put on a single plan. It's simple and easy.
just wanted to share my thoughts