the data connectivity being disable is true but there is a way to connect the phone to the computer, ive been working on this for a bit. ive noticed that sometimes my customers bring me a virgin mobile phone in crash dump mode, this usualy happens when they drop the phone or something happens to the phone to get stuck in this mode, when in crash dump u can connect the phone to the computer and actually mess with it if u have a complete flash file for the phone u can use to flash it and crash dump turns off and the phone take the new firmware. now my only thing is to find a way to put the phone in crash dump so when can reflash it with other carrier firmware. have not been able to do so but the only leak i have is that its a software issue on the phone. if we can make the phone crash then we can connect and reflash with new software.