Ok, here it is in a nutshell. I have a virgin mobile 8915 snapper cell phone. It's a great phone but i'm finding myself getting HIGHLY annoyed. After 5 hours of trial and error I've discovered that either I am an idiot or my cell phone and pc are conspiring to ruin my week. I've downloaded and installed about 7 different programs.. some programs i even tried 2 or 3 different versions of. These ever so popular (and thus far utterly useless) programs include futuredial snap media, bitpim, QPST, and even PC Sync. None of these programs work. They all detect the ports that the drivers have set up but beyond that they refuse to do anything else. PC Sync claims it connects but I think PC Sync must be practicing for a career in politics cuz it's damned sure lieing!!! I can't even get it to allow me to bring up my phone book on my pc or check the messages on it or even look at the photos. I'm at a complete loss here. Anyone have any suggestions???