ExpressVu in Florida

H

Hibee

New member
last winter in naples I lost approx. 1/3 of my channels and could not get anything on transponder 11 and several others anyone have any ideas on what is wrong. It had worked fine for the previous five years.
 
It is illegal to have a Bell ExpressVu account active in Naples, FL. It may be technically feasible; but neither your nor ExpressVu ought to condone, encourage or support such activity.

When in Naples, do what the Romans do: subscribe to DirectTV. Or something like that.
 
I think we go through this lots but what law of whose does hibee break.
China has a law that you can't badmouth the chairman but we let that one slide.
 
Yes, you have the wrong provider. If you want Canadian tv in the southern US or Mexico, the only choice is Star Choice as you are out of the footprint of 2 old DTV reject satellites used by Bell.
 
I can only think it was a footprint issue, the birds Bell are using are pretty old and getting weaker almost by the minute, so it could be they have tightened up the signals floating down to Florida.

Try a bigger Dish, that should help.

I was chatting to a couple tonight that use a 90cm Dish in Florida. They have used this for many years and don't know if they have seen a drop in signal strength or not.
 
Previous thread, similar topic, some similar discussions.

http://www.digitalhome.ca/forum/showthread.php?t=67879

Please take the time to read it before rehashing information in this one.

Since BEV is not designed to be used in Florida, it is no mystery that it's difficult to obtain signals there. A larger dish may help.
 
If you call for a troubleshooting Bell Express Vu sayying you are in the USA Bell Express Vu will immediatly shut it down, and if it's the only receiver you have, shut down you account. If you had a contract early termination fee will apply
 
Thanks for the input I was not aware that it was illegal to use VU in Florida. I have decided to put it on vacation when I leave and pick up a US provider when I am down there. Thanks again.
 
It isn't, in the legal sense, as indicated in the other thread (link in post 7). However, if BEV knows, they apparently will shut you down.

In Canada, it is illegal for an individual to subscribe to DirecTV and Dish. In the US, no such equivalent law exists.

It is illegal for the Canadian Service provider to knowingly supply signals to someone in the US - note the difference - the onus being on the corporation, not the individual.
 
If Bev shuts down your account for watching it in the U.S. and tries to stick you with a cancellation fee, I'd like to see them try and collect! :mad:
 
You signed and agree that the service was being used in Canada (read your contract), if they find you guilty of not following the policy I only find it normal that they would charge you the early termination fee. Same applies to an account that has been disconnected for non payent before the end of the contract. He gets early termination fee.
 
He has been with Expressvu for 6 years and shows no reason to think he does not pay his bills.
So looks like your ok Hibee!
 
If he has been with Express Vu for 6 years his contract is over...

If he gets caught using service in USA account is immediatly closed and he would have a 50$ reconnection charge
 
If i'm not mistaken thats the same as if he told expressvu to close his account no extra penalties.
 
If he calls to cancel his account there is a 30 days notice, since the client has been with Express Vu for 6 years is contract is over, and he won't pay any penalty

If he calls for troubleshooting stating that he is in the States we will terminate his service immediatly and since he has not contract will only get his final bill
 
So if you ever want to leave just say your watching in Florida an you save the 30 day notice!
 
Do we seriously think he's worried about $50 and how likely is he to resign with a corporate policy that clearly doesn't respect the loyalty he has shown Bev for 6 years, when he can get the other Canadian provider with such little hassle and a signal that actually works down there.

If people can mess with you by using your own policies against you, then IMHO, the policies are not very well thought out, are inconsistent and clearly not in the customers best interests.
 
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