Error messages and hotsync problems

Uberload

New member
Hello,

This is my second posting here seeking help with my T3.

I recently did a hard reset on my T3 and lost everything -- including the software that manages the SD card and my backup program.

Since then, I can no longer perform a hotsync. I receive the following error message from my PC (XP):

"The selected port, COM1, is not available at this time. Hotsync manager will open the port when it becomes available."

I have tried to leave the craddle connected upon start up and still receive the same message.

When I push the hotsync button on my cradle, my palm says:

"Unable to initiate hotsync operation because the port is in use by another application."

We use two other devices -- an ipod and my jump drive.

The problem corresponds in time to the use of (1) the new software I downloaded for the t3, and (2) the use of the ipod.

I believe all the settings on the device correct as per the .pdf manual.

The T3 worked flawlessly until this problem began.

What do I need to do to fix this?

Thanks,
Jim
 
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