E50 Contacts Problem with TEXT MESSAGES?

Zoey365

New member
I just got an E50 and am kinda loving it, but kinda not!

The first problem is that when I get a text message, it has the number in the sender for some and the name at other times. The thing is that the contacts for all those messages are in my phone, so they should all come up as the name, not number.

Anyone know why this is happening or how to fix it? When I get phone calls, the name comes up all the time...but for those same people that call, their text messages show up as from a number, not that name.
 
Also if you initially imported or restored the messages from another phone, then you will not get any names, only numbers for those messages. This will also occur for messages received from any contact you subsequently add to your phonebook. The SMS app. does not update to reflect names instead of nos.

Otherwise all messages should have the names.
 
The phone has a problem with number formatting. Firstly, I should note that this E50 has Chinese characters, so this may be part of the problem, but who knows.

Usually when you get a phone call from a contact (let's say the number is 5124841234), the number might come in as "+15124841234". However, the phone will still register that number to that contact.

Mine doesn't do this. The number will come up as +15124841234 when 5124841234 is associated with a contact.
 
I have always stored / dialled my numbers in international format i.e. +country code (city code) xxnumberxx. Have you tried if you store the number with the '+1' the name shows correctly, instead of only the number?
 
Yes. I wrote a program that edits all the contacts and adds the "+1" to them, and then for local area code (832) I have no "+1". Some numbers come in with a +1 and some with just a 1, and some with none.
 
...I've been noticing another issue, albeit on my e61. I can change my sort order in contacts to First Name, Last name, however it ALWAYS shows up as Last, First in text messages....

Anyone else experiencing this?
 
No, I have the spanish key layout, however, I wouldn't think your issue is because of your keypad, but rather, more specifically, your firmware. Have you tried updating your firmware? Also, try what was suggested above-make sure you don't have duplicate contacts for the same number. Also, make sure you have the area code programmed into the contact. If you don't, then when the call comes in through the network (10 digits), it won't match up with your (7 digit) contact.
 
the last name, first name is a common problem with the E series and i think some of the N series as well...

if your contacts are having +county code+cell operator code+cell # and you have another name with only the cell operator code+cell #, only the cell #, then your phone will still not display the name...
 
I tried something where I just have the numbers for the contacts in twice. So if a number is 5124841234, +15124841234 will also be in that contact.

I wrote a program to do the duplication for me. Just put all your contacts into the C:/Contacts folder (the .vcf files) and run the program using your own compiler. I'm giving the source out so you can edit it because it may not work for your case.

Here is what it does:

If you have a guy named "Bishop, Joe" in your phone, it converts it to the correct name in my situation. I used have all my names like that, so FN = "Bisohop," LN = "Joe". The first part switches this.

The second is that if it finds a telephone number without a "+" on it, it adds the "+1" in there. If you had a number with a "1" but no "+", the second part removes redundancy (so "+11" becomes "+1"). Lastly, it doubles your contact for without "+1".

The code is pretty bad cause I kept changing it, but it works.


https://webspace.utexas.edu/rc3534/www/FixerMain.java

Send me problems if you have any.
 
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