Double Charged for a tank of gas

V

villagirly

New member
Well you really are in a pickle. Sorry for the trouble, but do what you can do get your money back. Just hope that what you have to do to get it back doesn't cost you more than getting the $40 back.
 
Therein lies the true difficulty of my situation. Thanks for the wellwishings (and for the pity rep), but I will do whatever it takes to fix this. At the end of the day, it's the principle of the thing.
 
You have to keep talking until you get in touch with someone that makes more than minimum wage.
Write a letter to the president/CEO/owner of both the bank and the gas station. Call your local paper, and the paper of the town the gas station is in. Make some noise. Bad publicity is something they do not want, especially for something so stupid.
You should get more than your $40 back if you lay it all out as clearly as you did here. It should not be that hard to get it resolved.
 
There are 2 blatantly obvious problems with that defense, if they intend to use it as a defense.

1.) I don't know if you've used a gas pump lately, but they're very sensitive. Especially so nowadays with the price of gasoline. It's almost impossible to stop an an exact amount, be it a dollar amount of any amount in general.

2.) It's ESPECIALLY impossible to do so in 2 minutes. I don't know if you've pumped $40 worth of gas (I was sucking fumes), but it takes more than 2 minutes.

3.) Everyone knows I don't have any friends.
 
OK...what exactly happened? Did your card get swiped twice? Did you see it the second time? Did it get swiped on the same machine both times?

This almost screams "scam" at me, but then again I'm not sure. A red flag went up in my face when you said something about not getting a receipt. If it doesn't work, the machine will spit out a receipt with an error message on it.

Hopefully it wasn't a scam, and it's just people being stupid. Quite common these days, sadly. Good luck!
 
Change banks.

http://www.bankofamericasux.com/

Yes, it's a real site. :eek: And Clark Howard the finance nerd on talk radio constantly bashes them.

That's all you can really do if they just refuse to cooperate, just take your money elsewhere and say "up yours!".

I've heard it's always better to deal with a local bank. So I have my account with a local bank, but apparently they've got franchises sprouting up everywhere these days. But still, they've always been pretty cool with me.



I'd be pissed hte hell off... as is expensive enough already without having to get double-charged. :mad:
 
It's basically just a never-ending chain of people fucking up and being ridiculously incompetent, but it all started by a system crash which caused the pumps to reset while I was using them. I then went inside and had to wait for the system to be rebooted so I could procure a receipt. Call it paranoia, but I never drive off without a receipt. It was during the course of this debacle that my card ended up being charged again...damn $40 receipts.
 
Most banks (or credit card companies, or stores) want a request for refund in writing, for their records. You've already explained what happened right here, so it's not going to take that much longer to do the same thing for the bank and mail it to them, along with a copy of the bank notice and original gas receipt.



Voila'! You don't have to go back to the gas station to get videotapes, or signed statements. Just keep copies of your correspondence with the bank until the charge is removed.
 
One thing, do you have a transaction number? If there are two different transaction numbers, you have to go after the gas station. The bank prolly sees it as you buying gas and then paying for someone elses gas.
 
Yes, I have both transaction numbers. The first one for exactly 13.597 gallons of gasoline, and the second one, two minutes later, for exactly 13.597 gallons of gasoline. I don't know if you've tried to hit an exact quantity on a gas pump lately, right down to 1/1000th of a gallon, but it's a little something I like to call "impossible". Even if I COULD hit exactly 13.597 gallons of gasoline, there's no way I could do it in 2 minutes.
 
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