Does Ducati Suck?

[tmlfan]

Im of the opinion, I paid $13,600 for this bike not even 4 months ago. No dimes should come out of my pocket other than to service this machine.

The more I have to wait to ride, the more angry I become.

 

[Casey L]

It is important to not get angry at anyone.

Stay calm, but be assertive, and state your case clearly, concisely, and politely.

You have done the right thing by writing the letter as you did.

If I were you, I would back it up with a phone call to DNA, and ask to speak with someone there regarding your situation.

 

[ShaeDee]

i have been calling and writing them constantly!

 

[nerdy_boyluv]

Maintain your rage, but be calm and polite, yet assertive.

Demand to speak to the general manager, and refuse to hang up until you get him.

 

[burbonas]

Looks like the dealer has the OK, to re-braise the radiator, until a new one comes in from Ducati. Thankfully!

 

[Lucky Lefty]

Good deal!

 

[retro_4life]

Just got the same response from my dealer. They are taking it to a local radiator shop. How insane is that? There isn't a single radiator in the USA??? Who the hell did I buy a bike from again????

 

[CeeJay(:]

Just FYI guys - just got this email back from Ducati North America, for whatever it's worth.

"Italy has advised us that they will be receiving radiators in the warehouse by the end of the week. They will ship the end of this week or early next week to your dealership via air freight and will arrive in 3-5 business days from leaving Italy. Please contact us or your dealership should you have any further questions."

 

[Evil Kitten]

Here is the note I received from Ducati NA

 

[Joana]

See, every cloud has a silver lining!!!

Nothing in the world can take the place of Persistence. Talent will not; nothing is more common than unsuccessful men with talent.