Do you feel this suzuki forenza should be covered under warrantee?

  • Thread starter Thread starter sandynlily
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sandynlily

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I went to a shop because i had oil in my spark plug well in a dual overhead cam engine. I suspected a valve cover gasket so did they.

We talked and they told me that seals on the engine were covered under warranty.

They found thet tha oil cap seal is leaking and that its not covered under warranty and want to charge me diagnosis, and ~35 for a new cap.

I feel that the seal on the oil cap is equally as important as any other oil seal, and should be covered under warranty. I also feel that while an oil cap shouldn't fail, it should be very easy for them to engineer an effective oil cap, and that its the fault of poor quality as to why it failed.

What do you think?
 
It doesn't matter what any of us think. It only matters what the district rep from Suzuki thinks.
 
we were told, that on the 7 yr 100,000 mile warranty, that anything oil touches, is covered under warranty...we were told our transmission control module wasnt and were going to have to pay $1200 to replace it, we waited a week to give them the go ahead to fix it, to only have them call back and say that a forenza with the same problems came in and was covered under warranty, they found out the tech they dealt with at suzuki didnt know what he was talking about, so now they replace it under warranty...we are picking it up this weekend, so you may want to call other suzuki service shops
 
if the warranty is still good on the vehicle i would think they would just give you an oil cap its not that expensive of a part,i would think it should be one of the parts covered under warranty,i think id find another dealer to go to,i ran across this on a newer model dodge and went to another dealer and they covered the part and the labor,it wasn't a big deal but to me a warranty is a warranty and that should have been covered,they didn't seem to mind replacing it either,good luck.
 
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