Do Not Use Movietyme.com

[Tom from the Top]

Movietyme are an absolute joke.

Use them at your peril.

Why?


If you dare to complain about their inadequate service you get your account cancelled.

I complained before Xmas about their slow delivery times and also their stupid info system.

Unlike a quality service like PLAYUSA ,whether dvd's are in stock is a guessing game with Movietyme.
They will put discs as processing for over a week even if its not in stock.

As for hardware---forget it.
While they are quite open about their substandard policy they will sell you a Blu-Ray or HDDVD player for hundreRAB of pounRAB and take the profit,but if something goes wrong after ONE month they pass you onto the US arm of the manufacturer,so if your Toshiba dvd player goes wrong after 6 weeks you will be spending more on the phonecalls to the US than the cost of the player.

Even their standard dvd service is so slow.

Use them at your peril.

You have been warned

 

[Diem]

I bought a DVD off them once, didn't have a problem. But like I say, it was only the once.

 

[Snake0209]

Yes ,they are not crap all the time but when they are they don't like you complaining about it

 

[J. D]

Hmm... when you compare to Amazon, Play or HMV (where you're likely to get an apology voucher or something), getting your account closed is very harsh.

 

[spooning leads to forking]

Movietyme isn't exactly in the same league as PlayUSA... if you interact with them then you'll get a personal response, with the other retailers you'll get a customer support zombie who will take anything you say. Were your comments overly aggressive or heated?

I quite like Movietyme, prices are often higher than competitors but they are very good for shipping preorders before release dates.