Delivery time on Special Order 2011's?

B

Brent P. Newhall

New member
A couple of threads here have caught my about wanting certain models in different color/options configurations and being told by the dealer that they are going to have to wait awhile.

I have on order a 2011 Sedona Orange Road King with ABS, Security and Cruise Control. I made my purchase through military sales (ENCS) and have an expected delivery date of approx December 14th. Was told it is a special order that they have submitted to the MoCo.


I placed the order and deposit on 8/19 and have no further info other than they say they are waiting to hear back from the factory on a build date even though it has been almost 2 weeks.

I thought that December seemed a little excessive amount of time for a bike ordered in August but figured maybe because I was ordering outside of the dealer that things might be a little different. I'm now seeing some threads that if a customer walks into the dealer and what they want is not on the floor or available in a swap they may be waiting until late November/December if they have to order as well.


Is this a unique situation for me because I am ordering it through military sales (3.5-4 month wait) or is this standard on all special orders?
 
was looking for a new deluxe for the wife, was told it would take approx 8 wks if I had to order one. That works for me, I'll wait till January and hopefully have it by spring.
 
I talked with the salesperson online and she sort of cleared it up a bit. They put in a delivery date of December but said it would probably be sooner...

Let me ask this....are the assembly lines tooled up to build a certain run of bikes like from this date to this date we will build a run of Road Kings and from this date to this date we will retool and build Sportsters etc...I know that sounds simplistic but hopefully the meaning is understood.

I thought I read that Road Kings are assembled in York PA? Does that factory just produce Road Kings or other models as well?
 
I took the tour in York PA where they build all the touring bikes.. Its an old plant and needs some upgrades but non the less was pretty neat how they assemble the bikes. Your correct they build certain blocks of bikes, IE USA bikes, European bikes etc. So there are blocks of these builds constantly going on. Onsite was the softail plant which was in a different building.
 
dealers order their bikes in 2 month increments. If you want something unique, a bike can be changed within 3 or so weeks of it's build date.

Military sales is a whole different situation...

A bit of advice, don't bug the delivering dealer. The motor company doesn't compensate them really well for the service. Most of the dealers in my area have actually pulled out of the program.
 
Whole different situation how? As it was explained to me, military sales places a special order just like a dealer would

The dealer I'm having the bike delivered to has been nothing short of fantastic. I had originally asked if they could match the military pricing. They said they could not but would be more than happy to arrange delivery. They have actually made contact with me thanking me for serving and saying they will be notifying me when the bike is to be delivered etc...

I did some reading on the HD website and found answers as far as what plant does what, thanks for the insight! I wouldn't mind taking a tour there next time I head the Gettysburg way.

Really hoping it is delivered sometime in October..I would love to be able to take a few rides before the white stuff begins to fly
 
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