Dallas area service options

K

k.liley

New member
I just picked up my first Ducati from the Plano, TX dealership. It is a 2002 750 Sport wit 8K miles. It was purchased new from the dealership and had all maintenance performed on schedule by the dealer's service department. The bike's original owner passed away suddenly, and his widow sold the bike back to the dealership.
The dealer did not know the riding habits of the first owner, or how often the bike was ridden since the last service. The dealer stated that a full pre-sale inspection was performed, and the bike was sold with fresh oil, new tires, the original owner's manual, and proof of the past service history.
I had a great sales experience, and the staff was completely honest about the service. The valves were adjusted at the 6200 mile service, but not immediately prior to the sale. The bike ran fine on the test drive, and has run fine for the other 200 miles I have ridden.
AMS Ducati in Dallas is not far from my home, and I have read praise for their service department in multiple magazines. I always planned to by my first new Ducati there, but the Plano dealership had an unbeatable price on the used 750 Sport that was just too good to pass up.
I have no reason not to trust the Plano dealership, but I priced the service at AMS just to get a ballpark figure. AMS will do a routine check of the bike for any and all problems for $200, but they charge considerably more for routine service.
I was trying to get opinions on if the multi-line Plano dealership (BMW, Triumph, Ducati, MV Augusta) is as good as the exclusive AMS for service. Has anyone had any problems with BMW Plano's service department, is the AMS reputation worth the extra price, and is the $200 AMS routine check worth the price just as a cheap form of insurance?
 
I live in Lubbock, and have several choices in where to buy my bikes and get my service (Albuqurque, or the two dealerships in Dallas). I have chosen to buy both of my bikes from Advanced Motor sports for a few reasons. First, a friend of mine deals with them and reccomended that I should. Second, the reputation of the owner Jeff Nash, along with the reputation of AMS in general (Jeff Nash was the mechanic that replaced the fork seals on my 999R). Third being a Ducati only dealership (with two stores - Dallas and Alvarado) they are big on the whole Ducati community thing. They regularly have track days for european only bikes, ducati christmas parties etc. I have personally not had any dealings with the multiline dealership in Dallas, they may be great (and cheaper), but I have been completly satisfied with AMS. When I call with a question, I know the person on the phone (Scott or Derek in Dallas) and they are always ready to help. Hope this helps.
 
Hello WMG,

I have lived in the Dallas area for over 25 years and bought more than 20 bikes from various dealers. I have purchased 2 Ducatis from AMS and 3 Ducatis from EuroSports in Ft. Worth. I have not purchase any bikes from the Plano dealer.

As you might guess I frequent both AMS and EuroSports to hang out with their sales reps and am friends with both Nash and Tony (the owner of EuroSports). You won't go wrong with either of these dealers and they both are very knowledgeable about their products. We are lucky to have these dealers in the area.

On my recent purchase of a 2004 999, I took it to EuroSports for some minor adjustments (replaced belts and inspected it). They do a great job. Yes, I could have taken it to AMS, but I didn't. I would visit both dealers and introduce yourself to the owners. They both are very respectable and you won't make a worng decession.

Nash is well know for his top quality mechanics, but you pay for that service. Eurosports is like a family, that you can trust and don't charge quiet as much. You have a great product, so go where you like.

Let me know if you have any questions and welcome to the world of Ducaties!
 
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