I am thinking about getting the HTC Hero on the Sprint network, but i hear that there are plenty of bugs like if you put apps on the bottom of the screen, you can't move them, after you download over 20 apps your phone crashes and you need to get a whole new one, battery life dies quickly because of the text messaging widget not letting the phone go to sleep, apps disappear, dust gets trapped under the screen, and the plastic chrome trim cracking and falling apart. Oh, and i heard the phone is REALLY laggy. Please tell me if any of these problems had been fixed or if there are any more.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
Current Sprint HTC Hero bugs?
- Thread starter Nik
- Start date
The other poster pretty much summed up my experience also, although I've had the Hero since it came out. The MR (Maintenance Release) that came out a couple weeks ago cleared up most of the problems.
As with any smart phone, you are NOT going to get days of use from the phone, but I have never, ever in my life had a phone that could go much more than 24 hours between charges... I read some people talking about smart phones saying they "have to charge it every day!!!!" and I'm thinking to myself, "How often did you charge your last phone?"
I guess the fact I use my phones a LOT (2000-3000 minutes a month) and the fact I've had a Blackberry for the last 4 years that was also very battery hungry might cloud my opinion on the matter a little. I've always been in the habit of charging my phone every night, and having a car charger, since I never know when I'm going to end up in a 2 hour support phone call. The first few days when you get it and are trying out "everything" you'll end up with a dead battery, but once the newness wears off and you get into more of a routine with your phone, the battery should last you all day without any serious problems. You can always pick up a couple of spare batteries and an external charger for around $20 on ebay.
The lag issues generally happen when you have something open in the web browser that is constantly refreshing in the background. Get one of the "task killers" like Advanced Task Killer Free, and kill off the browser that is running in the background if you notice it getting laggy, that almost always solves the problem for me (not like it's a constant problem, anyway.)
The disappearing apps was certain paid apps not showing up in the app store, it was a Google/HTC problem that was resolved. Some people do report a dust problem. Almost everyone experiencing this problem carries the phone around in their pocket without a case, and the pocket lint is entering the phone somewhere. Also the issue of crashing with too many apps was mostly due to a bluetooth bug, and has been resolved with the MR. There is a limit to the number of installed apps, probably closer to 100 than 20, but if you root the phone (safe and simple) you can choose to install your apps to your SD card instead of the phone's internal memory which will resolve the issue. The entire problem of actually locking up the phone should be resolved with the release of Android 2.X promised by HTC in the "near future" (few weeks, month or 2, we don't know.)
As with any smart phone, you are NOT going to get days of use from the phone, but I have never, ever in my life had a phone that could go much more than 24 hours between charges... I read some people talking about smart phones saying they "have to charge it every day!!!!" and I'm thinking to myself, "How often did you charge your last phone?"
I guess the fact I use my phones a LOT (2000-3000 minutes a month) and the fact I've had a Blackberry for the last 4 years that was also very battery hungry might cloud my opinion on the matter a little. I've always been in the habit of charging my phone every night, and having a car charger, since I never know when I'm going to end up in a 2 hour support phone call. The first few days when you get it and are trying out "everything" you'll end up with a dead battery, but once the newness wears off and you get into more of a routine with your phone, the battery should last you all day without any serious problems. You can always pick up a couple of spare batteries and an external charger for around $20 on ebay.
The lag issues generally happen when you have something open in the web browser that is constantly refreshing in the background. Get one of the "task killers" like Advanced Task Killer Free, and kill off the browser that is running in the background if you notice it getting laggy, that almost always solves the problem for me (not like it's a constant problem, anyway.)
The disappearing apps was certain paid apps not showing up in the app store, it was a Google/HTC problem that was resolved. Some people do report a dust problem. Almost everyone experiencing this problem carries the phone around in their pocket without a case, and the pocket lint is entering the phone somewhere. Also the issue of crashing with too many apps was mostly due to a bluetooth bug, and has been resolved with the MR. There is a limit to the number of installed apps, probably closer to 100 than 20, but if you root the phone (safe and simple) you can choose to install your apps to your SD card instead of the phone's internal memory which will resolve the issue. The entire problem of actually locking up the phone should be resolved with the release of Android 2.X promised by HTC in the "near future" (few weeks, month or 2, we don't know.)
chrishornet67
New member
i have a htc hero the phone is AWSOME and none of these rumors but the phone being kind of laggy and the messaging widget keeping the phone awake are true. but a new update fixed the lagging and the messaging only happened to a few people and u can always use a 3rd party messaging app. there is a update on the way for that too. i had a iphone but i think the hero is way better. don't let these rumors keep u from getting it. and if u are worried about the battery get the advanced task killer app it helps a lot and my phone under normal to heavy usage can get through a day and a half before being charged,