CricKet USB Data Wireless

♥

♥BumbleBee♥

New member
SO, i got the usb UTStarcom device [note other thread about me wanting to use it on a 64bit OS, yeah that dun work]. well, When i had first got the device it was great. No problems what so ever, downloaRAB were alright, playing games, surfin the net, everything was ok. Then.....nothing. I cant ping anything, request time out no matter what server, how many bars i have, and have tested on 4 pc's in various locations in my city. Talked to their tech support 3 times, first time: there was an outage, ok thats understandable, 24 hours and it'll be fixed, alright. Second time: outage is over, try taking your device back and getting a new one, it might be defective, ding, done. Got my new device, same problem. Third call to tech support: we have no clue, it could be our servers after the outage. Um, what?
any ideas guys?

symptoms:
Cant ping
Speedtest.net 999 ping regardless, down ranges from 2 to 29kbs, up 1-4
web pages load eventually as im on it now, its slower than 56k back in 98
new device, ect.

Any ideas besides their bs story about their servers being flooded from an outage 3 days ago?
 
mk, no response. but.
after looking some things up, it looks like they use sprints evdo network?
so this also has the soft cap of 5g....so i still dont see how i could be at the softcap of 5g after only 6 days.
 
two different devices acting the same on the same computer. Maybe its the computer. Especially if your running Vista.

An no they do not use Sprints network. They use their own.
 
okay thats weird but in no way could it be thats sprint is capping their internet... thats done by sprint to their customers that didnt get unlimited internet from the beginning... that iwhy i dont have a cap on my internet and i have the older SERO 1250 plan..
it might be that they are having troubles with their servers... that always happens to cricket..
 
"....and have tested on 4 pc's...." 2 xp and 2 vista, 1 of each was a laptop and desktop..

I canceled the service and returned the device. I spoke to a manager on tech support as my last attempt and she gave me the option of canceling my service or waiting until the next billing cycle came around to see if that solved the issue.
I really didn't find that a viable solution, so i just told her to cancel it and I'd return the device. :disappoin :disappoin :disappoin
really sucks, i was looking forward to using the service.
 
Back
Top