Class Action Law Suit against Bell ExpressVu

I guess so, but who really knows?

I understand that, but one would think Bell might have a lawyer look over contracts, before sending them to the printer...:rolleyes:
 
bell will probly use the money from the digital service fees they snuck onto the bills months ago which i still don't understand
 
One WOULD think that TV. You're right. Clearly something went wrong.

In my personal experience trying to get Bell to reverse this charge (which by the way, once I got to a high enough supervisor, they did) the CSRs and Low Level Managers are not allowed to reverse the automatic charge, no matter how much the customer bitches. And in that experience I was informed I wasn't the first customer to complain about this.

What I can't understand is why Bell didn't just refund this guy his money and avoid him going to the courts. I would love to hear from the decision maker(s) at Bell who looked at this situation and somehow thought Bell would be vindicated in a court of law for doing something illegal.
 
I don't think this ever got posted, and I hate to be the one to do it, but I thought people involved in the discussion would like to see the outcome. To date Mr. DeWolf has not announced if he will appeal the decision to the Supreme Court of Canada. As it is extremely expensive to do, I think he's pretty much finished and Bell has won a big victory.
 
"What I can't understand is why Bell didn't just refund this guy his money and avoid him going to the courts. I would love to hear from the decision maker(s) at Bell who looked at this situation and somehow thought Bell would be vindicated in a court of law for doing something illegal."

Because very few people would have been as persistent as him. Most would have just given up and paid it. Which makes it part of their busines plan, because Bell would not have needed to take any action, most people will eventually catch up with their payments, and in the mean time Bell loses nothing because of the 2% per month.
 
The alternative is that Bell cancels their account. If they have to then re-active it when they finally do pay up, the cost really will be $25.00, likely more. People might not like the alternative either. I stand by my original statement, deadbeats should be cut off.

-Mike
 
At one time, someone told me that there was a case that a plaintiff won based on the legal restriction that only financial institutions (banks, credit unions, credit card issuer , those are federally licensed) are allowed to charge "interests", and that the defendant, a large corporation which is not a financial institution, is not allowed to collect "interests" from customers.

May be the law has changed, or may be it is not in the same jurisdiction or not in this case.

I recall soon after that, many large corporations which are service providers and what not, have changed wordings to their "late payment penalty fee", to not include the word "interests", but more as a penalty fee.
 
That doesn't sound right. Normally, anybody who provides you a service and who sends you a bill can charge interest if you don't pay that bill.
 
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