Changing Programming Online

  • Thread starter Thread starter moosefan
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moosefan

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A while back someone had posted that changing programming online would cause them to loose NHL Centre Ice or any other specialty sports programming. Is this still the case? Has anybody had this experience lately? I had done it once and made me loose the CI channels but most importantly RDS which comes with CI. This way, I get RDS without having to take the whole French Package “Le monde en Fran
 
I don't think you can "downgrade" your programming online. you can add staff, change theme packs, but not remove things. you have to call them to do that.
 
I know about the upgrade only rule but the last time that I upgraded my programming online; I lost my NHL-CI channels as well as RDS (ch 123).
 
I just called to cancel NHL Center Ice for the summer, only to be informed I had cancelled it on May 21. All I did on May 21 was change some theme packs using the internet.. So the problem still exists and once again the service rep just noted it but did not notify anyone about the problem. This first happened to me on Jan 20.
 
Happened to me again yesterday. Upgraded my theme packages online and lost all my NHL Centre Ice channels. Had to call to put them on. Now I have to hope that I don't get charged twice for NHL CI.
 
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