I took my car in to my dealership for an oil change. After they'd finished and I was paying, the person at the desk handed me a printout from the auto technician who inspected my car during the oil change.
The printout sheet said my drive belt was cracked and dry rotted. Estimated $170 for parts and labor.
Now, I'm pretty ignorant about cars and their parts, but I was smart and had my friend who is a freelance mechanic take a look at it. He opened up the hood, shined his light inside, and asked me to come over. "All your belts are fine. Look." They all looked in good condition. Didn't see ANY hint of them being cracked or dry rotted.
So, I have a sneaky suspicion that my dealership is trying to scam me, telling me I need parts and service when I don't. What can I do about this? Who knows what else has been done or replaced that didn't need to be.
I'm not sure whether to call the cops (would they care?) Or call the companies customer service line and complain? The identifying number of the auto technician is on the printout. First I'd have someone verify that the belt was fine, then I'd wear a mic and a hidden camera, go in there, ask them to check it out again. Then I'd catch them in the lie. Think that would be enough to sue them?
The printout sheet said my drive belt was cracked and dry rotted. Estimated $170 for parts and labor.
Now, I'm pretty ignorant about cars and their parts, but I was smart and had my friend who is a freelance mechanic take a look at it. He opened up the hood, shined his light inside, and asked me to come over. "All your belts are fine. Look." They all looked in good condition. Didn't see ANY hint of them being cracked or dry rotted.
So, I have a sneaky suspicion that my dealership is trying to scam me, telling me I need parts and service when I don't. What can I do about this? Who knows what else has been done or replaced that didn't need to be.
I'm not sure whether to call the cops (would they care?) Or call the companies customer service line and complain? The identifying number of the auto technician is on the printout. First I'd have someone verify that the belt was fine, then I'd wear a mic and a hidden camera, go in there, ask them to check it out again. Then I'd catch them in the lie. Think that would be enough to sue them?