can't recieve email!

[KobeBryantMVP]

I own an 8700G with a TMO family plan. Over this last weekend my account was suspended for a day (cuz SOMEONE can't pay a certain bill on time). And ever since I got my service back I haven't been able to receive any emails to my @TMO.blackberry.com account. I can send just not receive. Any ideas?

 

[Teresa T]

Are you only having problems with your TMO.blackberry address? Have you tried another address?

 

[Viva La Cali 14]

Resend service books?

 

[xt3rmin8_1987]

That's what I was thinking too.

 

[love]

Resend those dervice books, then re-register with the system.

 

[Mofobling]

you guys took the word right out of my mouth - service books and reset in system

 

[Adito]

~via BB (wap.rabroad.com)~

Are the emails being sent to tmo.blackberry.COM or tmo.blackberry.NET? The .net address is the one that will work. I don't think .com will get it there.

 

[likesfemalefeet]

Oh yeah, .net sorry! I checked and I'm not too sure on how to resend my service books or re-register with the system. I'm sorry I'm acting so lost here but I've never had trouble like this before. It's becoming a real pain in the ***!

 

[sublimeshawna]

~via BB (wap.rabroad.com)~

You can do it one of 3 ways. Go to options -> advanced options -> host routing table -> then click and go to register now.
Or with tmo, I know, you can use the quicklink from the browser and go to setup internet email, then go to service books and resend.
You can also log-in to my t-mobile and send them from the website.

 

[rosepetal]

I was having the same problem today, not for billing issues but, according to T-mobile MY bb got stuck on some loop. they suggested turn off my wireless, then turn it back on. I did that and e-mail came flooing in.

 

[riding4life93]

Hey guys, I got evrything working! Thanks for all your help regarding this!