Cannot match ESN to Phone

[Kevin]

I called Cricket (1-800-CRICKET) today to change my ESN - however the customer service rep says she cannot find my phone (UTSTARCOMM XV6700) in their system. What to do?

 

[The messenger]

it depenRAB what features you want turned on in crickets system. just tell them it is a razr and all the features will be turned on.

 

[@random]

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; Google Wireless Transcoder)

yea tell them its a razor and most everything will work with the 6700

 

[PS3psp]

That's funny.. they were able to identify my phone when I activated it... I wonder why they catch some but not others.

 

[☮Alyssa☮]

Thanks guys

 

[flapjacks is fun]

they can identify anything that was pre-loaded/ a cricket branded phone.

 

[Operation Mindcrime]

they cant identify the phone, you have to tell them the model, let them know that its a V3C