Cannot connect to WiFi

I hate to suggest the obvious, but you are near an accessible WiFi network, the WiFi access point is functional (transmitting), the WEP key is typed correctly, and WiFi is turned on in the Hero, correct? I am also assuming that since you stated you typed in a key, that you can see the WiFi network? Did it attempt to obtain an IP address?

Assuming that all the above is okay, and moving beyond the basics, do you know if the AP is assigns IP adresses via DHCP or if you need a static IP address?

By default, the Hero is set to DHCP but can be configured to use a static IP.

To configure a static IP:
-Hit the hard menu button on your phone and then choose Settings
-From there, browse to the Wireless controls section and then choose Wi-Fi Settings
-Whilst in the Wi-Fi Settings section, push the hard menu button again and select Advanced
-Press Use static IP to put a check in the box and then enter the network settings as per your own network (if you're not sure what your settings are, (and assuming you're using a Windows PC) open a command prompt by clicking Start, then Run and typing in cmd and hitting enter and then typing the line ipconfig -all and hitting enter, the relevant details should be listed there. -Just make sure you use a different number for IP address on your phone than is shown on your PC!)
 
Do you have this problem on ANY wifi you try to connect to or just one? I can tell you that the G1 wifi blows out of both barrels. Connecting can be a real test of patience.
 
Well, there is only one strong WiFi in my house, so I have problems getting mainly to that one... the others that pop up I can't get into either, but I'm not too concerned ATM.

I think there is a problem with my passkey, as it keeps on saying Could not connect, but when I delete some characters off the passkey, it says Could not save passkey, or something like that. The passkey is 100% correct, it's a direct copy and paste job.

My WiFi is working, I am using it on my PC. It does not require a static adress. I will try to disable the passkey on my router and see if it connects.
 
I think it might be the generation of the wifi of that router with password is older than your phone so it might have problems connection to older generation hotspots, try connecting to some other hotspot in the town or something... In the worst case you have to get a new wireless point
 
Hi, for me the problem was that there was a max number of IP adress to assign in the router setting (linksys). By defaut it was 4. When I changed it to 10, the phone connected immediatly. Too bad I had already tried a factory reset

Hope this help
 
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