Can we hook up BEV receiver at the campsite/cottage?

  • Thread starter Thread starter Nimiq 1
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Here is the official procedure we should follow when client mentions receiver is used in USA:

Prohibited To Use Bell ExpressVu Services Outside Of Canada
Details
It is strictly prohibited to have Bell ExpressVu services in the United States of America because we do not have the license to broadcast our programming services outside of Canada.

If you receive calls from customers located outside of Canada requesting Canadian programming, follow the following procedure.

CSR Role
Procedure
a. Explain to the customer
The use of Bell ExpressVu outside of Canada is illegal.

b. Read the Residential Customer Service Agreement Form
 
Because he has been with Bell for 5 years - he probably signed up under the "cottage policy". That is when Bell advertised that you could use the same subscription in your home and in your cottage. I did that and even had one in my motorhome - with them knowing where each unit was. THEN Bell changed the rules Sept 2004 and maked all the previous customers who purchased their units under that plan ILLEGAL. Now I don't agree with giving a subscription away to another person as that is depriving Bell of revenue. But I also don't agree with Bell's attitude towards "older" customers.
The multiple use policy is Bell's and not the CRCT's - see that StarChoice is still allowing it. That is why most motorhomers are now going StarChoice when they buy a new unit (now that there is an automatic roof dish available).
I appreciate your answers Agent Express V but please change your condescending attitude towards your customers and also get your facts straight. Don't keep feeding us propaganda that has been fed to you or delibertly alter the "facts" for your covenience.
 
I think that there are two distinct threads... account sharing vs. home/cottage

The account sharing should be illegal whereas I feel that moving your IRD from your house to the lake (of course!!! when you only use one location at a time) should be allowed by any carrier.
 
Star Choce is not follwing CRTC policies... I have all the informatin I need about that situation, my best riend used to work in the verification departement in Toronto before they moved it over to Montreal I belive

We had a cottage promotion a few years ago were we sold 1 receiver per client and installed 2 dishs, one at the cottageand one home, telling the client to bring the receivers back and forth. That way of using the serviceis still permitted. We also sold at one point 2 receivers wit 2 dishs, mentinning that they wouldhave to call in to make the swap of active location.

The current policies have been in place since 1997. THEY WAS NO CHANGE TO THE POLICIES!!!

 
And it's so ovious JCM that you are not reading me...you just want to hit on somebody because you son't agree with the policy and since I represent the compagny you choose me.

BEV doesn't have the right to broadcast in the USA, whether you paid or not for the actual suscripon is not changing anything. Our dish can not be in the US period!

And yes cottage policy changed, you might be right with the dates... It was not because we wantes clients to have seperate suscription, buteacuse we were sued in court by our competitors, cable compagny for deloyal competition. They wew saying the way we do buisness (having receivers both at home AND cottage, or cabin) was not fair because cable coudn't provide such an option. We lost our case and that was the agreement we found
 
Please also refrain from saying "we" when meaning Express Vu. You DO NOT work for Express Vu. you work at a Call Center for a third party.

You have also not worked at Express Vu long enough to know about most of the situations that people on here are talking about.

The CRTC DID NOT impose this situation on Express Vu, Express Vu chose this option, Star Choice did not, good for them.
 
As there is only myself and My Wife in the house and 99.99% of the time we go away together, we are NOT watching TV from Express Vu in more than one location at a time I just figure I am saving them, Express Vu, time and effort every time I go away.

I see nothing wrong with what I do, I am not account splitting, sharing or anything, so to anyone who considers taking the receiver with you, I say do it.
 
I usually take long trips back 'home' to Ottawa, and ALWAYS bring my receiver with me. In the past it was not such a big issue as I could suspend my service with little or no cost for the duration, but with the new charges for suspending your service (actually paying to NOT receive the signal, what a concept), there is no way in hell that I will not take my programming with me.

We usually stay with my folks, and I simply plug in the box to their satellite feed, and watch away. Using the service that I am paying for does not pose a legal or moral dilemma, as far as I am concerned. Further, there is no chance that I will ever call BEV to tell them of the temporary move of the receiver just to accomodate their requirements. We all know far too well the problems that BEV causes for their customers when almost any sort of a change is made. Calling them to inform them would be a waste of my time and theirs.
 
Thank you for finaly explaining about the suit. Guess what, no one at Bell has ever had the courtesy to explain that. Why then is StarChoic still able to do it? Not trying to be nasty - just asking. Why was there no compensation etc. for users who bought under the cottage plan? A simple explination would have been nice.
Why is Bell available on Westjet which travels south of the border but it is not acceptable for a resident Canadian to receive it while they are traveling (not taking up residence in the USA)?

Also why is ok for DISH and Direct users from the USA to receive their programing in Canada while they travel in Canada?

It just seems one sided on the part of Bell and all others allow it.
Is it better "don't ask - don't tell" and just take the unit when we travel - as is being done by thousands of users each winter - judging by the nuber of dishes with Bell Expressv written on them in Yuma and other areas of the southern USA.
Thanks for responding.
 
And how in the heck would they ever find out, unless you ordered PPV event? With so much account splitting, I cannot fathom they even care.
 
I have read the 2002 article posted by Agent X.

That is pre FTA. What is the current status of FTA in Canada? Legal, grey, illegal.
I understand that it is legal to sell the receivers unprogrammed. But is the illegal part for a person who buys the receiver programming it to receive sat signals from the US.

Is there any current talk about this, whats the gov't view and Bell as well.

Is this considered piracy....... or is their a loophole.
 
The "problem" might be solved a different way. I just read that Sirius radio is going to start transmitting TV chanels (only 3 to start) to automobiles so that users can watch these stations on their DVD players.
I wonder if the Police will have road blocks to check and see if we are watching US transmissions in Canada or visa versa?
So much for the Rawhide curtain.
 
It you want to be specific...
Quoted from the subscriber agreement:
"It is a condition that any additional IRD/Smart Card combination(s) rented or purchased and activated to receive the same Programming as your initial IRD/Smart Card must be located at the service address listed on your account and must be continuously connected to the same operating telephone line. We may, in our sole discretion, disconnect the Programming of any Subscriber that activated additional IRDs in breach of this section."

Forgot to add this section which should help for this thread.
"Vacation Properties or Secondary Locations:
No exceptions are made to section 5(a) for customers using the ExpressVu Service at a secondary location, vacation property or mobile unit, such as a camper, boat or recreational vehicle. Under no circumstances, including vacation properties, are customers permitted to maintain multiple IRDs on one account that are active at different locations simultaneously. If an IRD is installed in a mobile unit such as a camper, boat or other recreational vehicle, you are only permitted to have one IRD active on that account."
 
Personally, I don't like being called a pirate or thief. In my case the connection was simply lose. In yours, you didn't want to spend the money.

Receiving a call is an implication that you are doing something wrong - or worse - illegal.

It is also a waste of my time. Other than that, I agree that they have the right to call, but it can be inconvenient. The second time I was called I had a house full of people over for a birthday party.
 
Actually you used to be able to do this legaly, but it's a crtc law that now says you cant have 2 locations active at the same time in an account, even if both are your place, so bell applies this and wont sell you a seconde dish to prevent fraud.
 
At the time I signed up, and theoretically signed the agreement, although I did not, EV was encouraging people to buy a second dish for the cottage.

Having an agreement and enforcing it are two different things. Besides, they have no way of knowing if the IRD is taken to the cottage for a weekend or a week or two. All you have to do is look at the date it called out last. You have a 60 day minimum window.

Can you imagine the headlines with all the piracy, takeover etc if EV were to go after a handful of people that pay for service and took the receiver to the cottage for the weekend? LOL


I legitimately have 7 receivers (8 tuners) in my home where just my wife and I reside. I even have a spare that I haven't (can't easily) activate. Why is this a problem? To answer your question, at least 1 person :) With cable (analog at least) I could run pretty much as many as I wanted.
 
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