E
Ex Agent EV
Guest
Do you think they really care about how long it takes per verification? I don't think they get pay per client verified and my friend that was in the SAT departement in Toronto told me they don't have AHT criteria...basically you could take all you sweet precious time, it doesn't change nothing for them, you are just waisting yours!
It seems such a shame that Bell and Agent Expressvu 5 just can't see the difference - even when it is explained to them in detail - between illegal pirated dishes (usually fixed) vs mobile legal dishes (subs paid for).
I expect this is because the number crunchers that are making these decisions are all in their early 20's and havn't even considered joining the "older" mobile generation.
The Dish receivers that were impounded were illegal in that they were pirated and not from US visitors traveling through Canada. Please compare apples with apples and not oranges with apples.
I do believe we should all pay for our subscription and I wish Bell had chosen an secure system so that legitimate users wouldn't have to put up with the crap Bell is "dishing out" to protect themselves - freezing pictures - poor guides etc.
I was told by an inside Bell worker that Bell made their policy change in 2004 -to remove their previous promos for "your cabin or mobile home" to make users have a seperate subscription for each - more money in their pocket.
Any way I am in the process of creating a crank up roof dish mod for my unit so that I can switch over to StarChoice to have better - user friendly service.
I expect this is because the number crunchers that are making these decisions are all in their early 20's and havn't even considered joining the "older" mobile generation.
The Dish receivers that were impounded were illegal in that they were pirated and not from US visitors traveling through Canada. Please compare apples with apples and not oranges with apples.
I do believe we should all pay for our subscription and I wish Bell had chosen an secure system so that legitimate users wouldn't have to put up with the crap Bell is "dishing out" to protect themselves - freezing pictures - poor guides etc.
I was told by an inside Bell worker that Bell made their policy change in 2004 -to remove their previous promos for "your cabin or mobile home" to make users have a seperate subscription for each - more money in their pocket.
Any way I am in the process of creating a crank up roof dish mod for my unit so that I can switch over to StarChoice to have better - user friendly service.
N
Nimiq 1
Guest
Last Word again
H
HT gearhead
Guest
Gimme a break, I'm sure local and state law enforcement officers have better things to do than harass Canadian campers with satellite dishes. About as much as cops on this side of the border hassling American campers with Dishnet and Directv dishes.
It seems you are obsessed with Black market - illegaly receiving across border transmissions (resident of the opposite country). I agree but this thread was about legaly subscribed receivers being moved around in campers and motorhomes and receiveng signals from the country where they normally reside.
You have changed it to stealing - we are not stealing - we are paying subscribers however we could crack our recivers and not have to put up with this crap.
Why do you think many subscribe to US providers - programing content - get a simular selection.
C band gray market existed because there wasn't any other providers available in Canada nor was there cable in the remote areas. You may notice although it is still available, mostly users have switched to legal Canadian or US programers with Ka dishes.
I still use my C band dish for SciFi, History, HBO etc. as I want - because I get a less grainy picture and the programing I want - not what I am spoon fed by Canadian providers.
I tried watching 842 (High def movie channel) and the audio is out of sink and has been like that for about a year. "it is the fault of the sevice provider" - yea - like they can get it right on 841 why not 842.
Clean up your house (programing) and attitude towards your customers and the "need" for illegal receivers will go away. I for one would prefer to simply pay each month and concentrate on other things which are more important in my life.
Oh yes - I don't care if you have a french accent as long as I can understand you and you don't give me the same old - unplug your receiver for 1 minute, stand on your head and spin three times to the right or left, Spread your cheeks and bend over but simply admit there is a sofware (firmware) problem and it will be fixed - and then fix it without causing other problems.
By for now.
You have changed it to stealing - we are not stealing - we are paying subscribers however we could crack our recivers and not have to put up with this crap.
Why do you think many subscribe to US providers - programing content - get a simular selection.
C band gray market existed because there wasn't any other providers available in Canada nor was there cable in the remote areas. You may notice although it is still available, mostly users have switched to legal Canadian or US programers with Ka dishes.
I still use my C band dish for SciFi, History, HBO etc. as I want - because I get a less grainy picture and the programing I want - not what I am spoon fed by Canadian providers.
I tried watching 842 (High def movie channel) and the audio is out of sink and has been like that for about a year. "it is the fault of the sevice provider" - yea - like they can get it right on 841 why not 842.
Clean up your house (programing) and attitude towards your customers and the "need" for illegal receivers will go away. I for one would prefer to simply pay each month and concentrate on other things which are more important in my life.
Oh yes - I don't care if you have a french accent as long as I can understand you and you don't give me the same old - unplug your receiver for 1 minute, stand on your head and spin three times to the right or left, Spread your cheeks and bend over but simply admit there is a sofware (firmware) problem and it will be fixed - and then fix it without causing other problems.
By for now.
E
Ex Agent EV
Guest
Starchoice should accordinf to CRTC follow the same policy... They implemented the home away from home which Bell claim is against that law. They will apparently get investigated by the CRTC in the near future accordng to what my friend, in SAT departement told me. Will keep you updated on that...
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probak118
Guest
Just my opinion but if BEV was really serious about this topic then, stop selling individual accounts 4,5 and 6 receivers !! Sounds like they want to increase profits more than enforce their rules in the contract. Calling to verify IRD locations must be done only to show others they are trying to stop signal theft etc... Limit the amount of units on a single account to 2 -3 and let people bring them to their cottage /camp site etc...
It's obvious BEV knows what's going on and is somewhat indirectly endorsing it. Why else would you allow a individual to purchase 5 -6 units on the same account ! How many people have six tv sets really, but they gladly allow you to give them money for those six units without hassle.
If BEV was truly serious they would lower the number of units that can be purchased in the first place. Till then, pay your monthly bill and enjoy transporting the IRD where ever. You are breaking no laws by doing so. I respect the BEV agents positions in this forum but, what else can they say but to quote company policies; it's their jobs.
It's obvious BEV knows what's going on and is somewhat indirectly endorsing it. Why else would you allow a individual to purchase 5 -6 units on the same account ! How many people have six tv sets really, but they gladly allow you to give them money for those six units without hassle.
If BEV was truly serious they would lower the number of units that can be purchased in the first place. Till then, pay your monthly bill and enjoy transporting the IRD where ever. You are breaking no laws by doing so. I respect the BEV agents positions in this forum but, what else can they say but to quote company policies; it's their jobs.
B
barter
Guest
Yes that is true, but you can bring a receiver to your cabin if you call bell before going and have the ones in your house temporary disactived.
Or you can just take a receiver and go, if no one is going to be home while your gone, beats having to make 2 phone calls to expressvu, waiting for a csr and halving to explain this.
Or you can just take a receiver and go, if no one is going to be home while your gone, beats having to make 2 phone calls to expressvu, waiting for a csr and halving to explain this.
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ltldevl
Guest
Honestly, isn't that brutal that you need to do that? I mean if you are the only owner of both locations...like a cottage for example why the hell can't you. I can totally understand if you are using the same receivers at someone else's house but splitting the bill.
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ltldevl
Guest
So "equipment" meaning that you would are only allowed to have 1 dish and set of LMBs...
...there has to be a loop hole for people who have cottages..
...there has to be a loop hole for people who have cottages..
B
barter
Guest
It changes every ten mintues on dp receivers, as the time changed from 4:59 pm to 4:50 pm it changed.
I've been called as well.
I've been called as well.
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probak118
Guest
This is always a fun forum to read, I can't help but picture a boxer backed into the corner. The BEV agents here must get exhausted only being able to quote the same words from the contract time and time again. Please just once admit that the policy sucks and is wrong. Let us know you are human, and not robots under BEV's constant control. Turn around and stop heading towards that light You are entitled to your own opinion when not on the pay roll.
Again, if I was your employer I would admire your loyalty to company policy. But you can't say that in the real world this policy makes sense can you ? Please don't quote company policy, CRTC ruling or to have us call SAT group as your responce. We all know what those are by now, and I don't mean any disrespect to you in this statement. We are all talking common sense here and not getting caught up in the question of legally against or not against the law.
Again, if I was your employer I would admire your loyalty to company policy. But you can't say that in the real world this policy makes sense can you ? Please don't quote company policy, CRTC ruling or to have us call SAT group as your responce. We all know what those are by now, and I don't mean any disrespect to you in this statement. We are all talking common sense here and not getting caught up in the question of legally against or not against the law.
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Ex Agent EV
Guest
Whether it pisses off clients or not we have to do it. CRTC forces us to do...and clients have no reason to be pissed off about it since they are the one in that case that woun't use the service accordingly to what they agree to (either 2 locations or not hooked to telphone line). If they would have they woudn't have been contacted!
My receivers at home are not connected to a telephone line...they are both at the same location, but it woud't physically possible to have them hooked up unless I have a cable going from side to side of my living room. The Bell guy charges 80$ + work to install a new jack (times 2 since I have 2 receivers) and wireless jacks cos 80$, again too expensive. I'm likely to be called by the verification departement...if they do why would I bitch, i'm the one who chose not to folloow their rules...
My receivers at home are not connected to a telephone line...they are both at the same location, but it woud't physically possible to have them hooked up unless I have a cable going from side to side of my living room. The Bell guy charges 80$ + work to install a new jack (times 2 since I have 2 receivers) and wireless jacks cos 80$, again too expensive. I'm likely to be called by the verification departement...if they do why would I bitch, i'm the one who chose not to folloow their rules...
B
barter
Guest
Under Bell CSA a receiver has to be connected to a phoneline at all times, so I can't see expressvu installing one there, you can do it your self of course and not tell them. The billing/service address can be different. I beleive Starchoice allows this though.
Call expressvu/vist Bell World and explain the situation and set if they can help you out the worst thing that can happen if that they can say no.
Call expressvu/vist Bell World and explain the situation and set if they can help you out the worst thing that can happen if that they can say no.
N
Nimiq 1
Guest
But the point is, I am wasting their time too.
As I said, I ONLY call them when it is convenient for me.
As I said, I ONLY call them when it is convenient for me.
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powerstream
Guest
Personally I don't see what the big deal is. If you have a cottage or an RV and you wish to watch BEV just take the damn receiver from home, especially if no one is staying home. As long as your subscription remains active and the receiver is not plugged to a phone line there's no way BEV will know where the receiver is. BEV loves to milk you and have you activate a separate receiver at the cottage. Yeah, ok...
S
stampeder
Guest
The posts in this thread about Account Stacking have been moved into their own thread since it is a very serious issue involving many carriers and the CRTC:
http://www.digitalhomecanada.com/forum/showthread.php?t=42821
http://www.digitalhomecanada.com/forum/showthread.php?t=42821
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Ex Agent EV
Guest
I'm human and totaly agree with the policies... You people always come on the site an complains that Bell isn't doing anything to stop piracy and then, when Bell does something you still complain, but nw this time that policies are unfair, blablabla... Do you guys only know what yo nt? Or just wan to complains period?
I give you an example... Mr X had 6 receivers... 5 are purchased and the 9200 is rented. He pays 102$ for his programming and we hav no problem getting his payments. He's been with the company or over 5 years. In surface sonds like a good loyal customer, no?
Mr X has only 2 receivers home... For Christmas he gave 2 IRD's to his mother in law, who still does't understand why she isn't getting a bill. The 2 other ones are at the cottage.
In fact Mr X should be paying:
102$/month for home
+ 102$/month for cottage
+ 102$/month for in laws
--------------------------
306$/month for 3 locations....
For the last 5 years service has been installed at the cottage, therfore cutting a 102$ revenu fo Exress Vu. The in laws hav been hooked up since january adding another lost
102$/month. That's 204$ of proramming revenue... And you tink Express Vu would let go that 204$?
Also you have to understnd that Bell has to do a certain amount of verification each mnth to keep his licence with CRTC If they see that ots of account are shared like that they will hire more people to verify. And if they hire more people they have to pay them...and their salary won't be on Bell.
I give you an example... Mr X had 6 receivers... 5 are purchased and the 9200 is rented. He pays 102$ for his programming and we hav no problem getting his payments. He's been with the company or over 5 years. In surface sonds like a good loyal customer, no?
Mr X has only 2 receivers home... For Christmas he gave 2 IRD's to his mother in law, who still does't understand why she isn't getting a bill. The 2 other ones are at the cottage.
In fact Mr X should be paying:
102$/month for home
+ 102$/month for cottage
+ 102$/month for in laws
--------------------------
306$/month for 3 locations....
For the last 5 years service has been installed at the cottage, therfore cutting a 102$ revenu fo Exress Vu. The in laws hav been hooked up since january adding another lost
102$/month. That's 204$ of proramming revenue... And you tink Express Vu would let go that 204$?
Also you have to understnd that Bell has to do a certain amount of verification each mnth to keep his licence with CRTC If they see that ots of account are shared like that they will hire more people to verify. And if they hire more people they have to pay them...and their salary won't be on Bell.
M
muskie
Guest
I called they said I could purchase only / no rental and install it myself and I could use a cell phone as the reference number... I don't get the two months free programming as a new subscriber...nothing about having to connect to a land line...interesting.