Can i sue Little Caesars for finding a fly cooked in my pizza?

S

Scott

New member
Basically, I found a fly cooked in my pizza and would have settled for a refund of my pizza, even though i have lost my appitate to eat pizza, or really any food for now. When i brought the pizza back with the fly in it, i asked to get a 14 dollar and 50 cent refund. he said no, i could be scamming him, the pizza may belong to dominos or papa johns, and that i couldn't get a refund without a reciept. The problem, they didn't give us one. After all his excuses and him saying he is a culinary expert and has been doing it for 20 years, he said here, fill this out. It was a refund for one pizza. I was still willing to take a full refund, but as i looked around, he did it b/c other customers were coming in. I asked for the full refund, he said no, and i said he will be hearing from a lawyer. I then proceeded to walk out. i work in customer service, and that was the worst attemept at it that i have ever seen. I really am not sue happy, and could care less about gettting big bucks, but all i wanted was 14.50 cents and he couldn't even give me that.
basically, i understand the refund policy, but if may be me who has too inspect it, but so do the people making the pizza. should you not see a big black dot on a white piece of pizza. if you need a reciept for a refund, then it shouldn't not be my responsibility to get it, they should give it to me. and for 14.50, if i was to scam someone, which trust me our chain of theatres has been scammed for way more then what little caesars has been, i would go for more then 14.50 and on top of it, the fly was baked into the pizza, i can't make little caesars pizza, so how am i suppose to bake a fly into a little caesars pizza. The fact is, customer satifaction is what they promise, and i was not satified. I couldn't do anything without a reciept, not even get a new pizza. so if that is their rules, it is their responsibilty to post that, and give me a reciept. I don't think anyone expects a fly in their food.
 
The reason some pizza places don't take refunds is because when they hand you your pizza you are expected to examine it. Once you walk away with it .. you have accepted that pizza for what it was. They DO get scammed way to much and lose too much money over scams like that. BTW ...They might require a receipt for a refund. I work at a restaurant, and we have recently implemented a new rule that ALL refunds must accompany a receipt. They may not have given you a reciept, but that is your responsibility and your right to have one.
 
Sorry, but no lawyer is going to take this case, unless you are willing to pay their hourly fees. And why would you pay an attorney $275 an hour to pursue a $14.00 refund?? Basically, your options are: contact home office and be persistent. Take them to small claims court (but again, you will pay around $35 to file the case. File a complaint with the better business bureau. Tell your story to a consumer website like Consumerist.com.. write a publicly viewed letter at planetfeedback.com. Check and see if you local news station has s trouble shooter that will pursue the issue.
 
Call the head office and complain. It isn't worth suing over but you should be able to get your $ back. I don't understand how some places get away with going against the good old fashioned, "the customer is always right" saying. I have had tables say their pizza was completely missing the ingredient that I could plainly see on their pizza but to make them happy my boss has taken off the pizza from their bill. I understand they are there to make money but seriously did you catch the fly with your chopsticks and put him there? Call the corporate office and put in a complaint. It really is the only thing you can do, hopefully you have names of people you talked to, so when someone calls and asks why they didn't just refund your money, they know who to smack in the head for it!
 
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