BTV 2010 Outages Thread (There goes the 99.99% availability)

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The outage occurred, to my understanding, because of a big storm that swept through Toronto which is where Bell's up-link satellite transmitter is located.

AFAIK, it's the only one Bell has, so when a strong enough storm goes through the area all of Canada gets affected.

I live in south-western ontario and I too lost service around this time; and the skies are clear in my area. All my transponders were reading "0", then after about 10 minutes or so were all back.

It would be nice for Bell to set up a second up-link transmitter somewhere else in the country, but as things stand, it's an "Achilles heal" of Bell TV.

Regards,

Konstantinos
 
Slightly Off Topic but still.

British Railways, many years ago, had a dreadful "On Time" record, so they added 5 minutes to every hour......lol Amazingly almost 100% of trains made it "On Time" from then on......lol
 
Funny thing is that while watching the game on Rogers and it was pourring outside, I was just thinking that: How many people on Bell must have lost their signal... Often, it's the uplink signal that is lost, you would think Bell would have strong signal to beam up to the satellites..

Brings back old memories...
 
The Bell TV uplink is the problem, Bell only has one uplink and its located in Toronto. So when dark cloud's are above, all of Canada will loose signal. Even Shaw Direct has a black up.
 
I never noticed the outage. I guess it was because I was watching the English getting thrashed by the Germans on my PVR.
 
I must admit, I have lost my signal more this year so far than almost any I can remember.

It really is time Bell invested in another Up-link, somewhere out West.

I wonder what Telus think of these outages.....
 
Threads merged. Let's not rehash topics discussed 2 weeks ago. Any new stuff, feel free. Thanks
 
I was watching the soccer game on Bell TV at a family member's house and was incredibly shocked to lose the signal during extra time. The ridiculous monthly fees for what? I am very glad I have free digital OTA available at home and don't have to deal with losing my paid service during one of the biggest events of the year for me. At least if the OTA signal is lost (which I have never seen CBC drop out) its a case of you get what you pay for,
 
We just got home (Calgary) from vacation today, were looking forward to watching the Riders-Alouettes game recorded on our PVR Thurs. evening. [Travelling in the USA we had no trouble avoiding news of the game's result.]

But our recording was unwatchable - continuous signal breakup throughout the entire game!
Our recording of SportsCentre (same channel) at midnight Thurs. night was fine.

Anyone else have the problem during the game?
 
Whenever you have an outage, check the radar for Toronto. There have been extremely heavy rains here, with more to come, which affect the uplink.

http://www.weatheroffice.gc.ca/radar/index_e.html?id=WKR

http://www.intellicast.com/National/Radar/Current.aspx?location=USMI0127&enlarge=true&animate=true
 
Watched the game (also on Bell in Calgary) from beginning to end and didn't notice a single glitch.
 
Thanks for that response.

This makes me wonder about our 9241 (bought 2 months ago, after our 9200 died) . . It has 'stuttered' fairly frequently when playing a recording [usu. recovers within a few seconds after 1 press of 'skip']. There may be some inherent instability in our unit.

I haven't been on this forum much in recent years - are there lots of reports of people having to get their 9241 replaced?
 
Went down here at the same time. Screen pixelated a few times and then went down. My 9242 went through the transponders a few times and then rebooted itself. It just came back as I was halfway through typing this.
 
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