Broken Frame Letter

R

riks

New member
I would'nt get too anal about it. There are alot of techs out there who ride, and are just like you, diligent, honest and competent.
 
"Speak softly and carry a big stick, and you will go far." I think my letter follows this pretty close.

If Harley really wants to stand by this bike, then put it in writing or give me a new bike.

I never got the chance to ask for a new bike, my dealer did, my dealer is pushing the issue.

I have never ever let a dealer do a oil change, wheel / tire replacement, and I hate it when I have a warranty issue that I have to take it back to them. Just old school - Maico Rider
SJH understands this.. they hate it $$$$$ but make up for it in my purchase of parts :-)

I owned a 2002 Goldwing sold it at 140,000 miles in 2007 and PU a 2007 FLHX
Yes, had ECM Recalled at 2,500 miles and Re-Call Frame Welded at 10,000 miles and I knew/know the welder that did the work - good friend of mine...

Never did Honda completely have the bike 100% in parts at a dealer.

Wrote the same similar letter to Honda, it's called CYA

If I get hurt I want to make sure I have somebody to go after, if the dealer goes under, then what ? I think I have tried to cover that in my letter.

My father was a Air Force mech. from 1956 - 1960 I must have over 7,000 tools and know how to work on a M/C and all my cars / trucks and my camper...

But, I am in Printed Circuit Manufacturing and do not have the credencials to build back my own bike... but if I had.....

I am just letting you all know what happen , what I have done.
 
I certainly understand you wanting the bike replaced and not repaired since it's only 90 days old. I would feel the same way but let me try to put your mind at ease just a little bit. When my bike was fairly new it was involved in an accident. The frame, outer fairing, gas tank and left saddle bag were replace. That means the the entire bike was disassembled and rebuilt at the dealership. A few years and about 18,000 miles have passed and no issues regarding the rebuild have cropped up.
Ride safe!
 
I'm with you....but I'd want a Ferrari and a smokin' hot babe to be my personal slave! Hell, after that I'd be too busy with other things to even care if the bike ran or was even fixed.
 
The frame is being replaced....not repaired. How can you expect harley to essentially replace every part because one was defective. If that were the case, they would be exchanging bikes for new ones left and right. Point is, the other parts are fine and the techs tear down and repair bikes every day.

Seems I would have a lot more faith in that than Honda re welding their frame regardless of who did it. If you don't trust the workmanship, then get rid of the bike and get something else.
 
Then you buy it and ride it. Haul your family around on it, enjoy it. BTW, dipshit...you don't know me but my friends (and believe it or not I do have a few) always seem to like my "tell it like it is" attitude. At least I have the stones to say what others are thinking and not continually trying to be politically correct. Sorry if I offended your delicate feelings.
 
I don't have a problem with a frame change. Nothing on a Harley is rocket science . A bigger issue is all the fasteners will be more prone to rusting from additional tool marks and how many more scratches will appear in some of the components that were not there before, just from the extra handling. Bottom line is you will have a lesser than new looking bike, but with a crack free frame. Make a list with the dealer to show existing blemishes prior to work. This way you are covered when new ones appear for some strange reason.
Ron
 
Where do I ask for a new bike ?

I am asking for a letter and a 90 extension for the 2 parts that are being replaced.

What letter did you read ??

MY REQUEST;

A letter from Harley Davidson Motor Co. fully acknowledging and supporting San Jose Harley in Disassembling and Reassembling my FLHTCU - VIN# 1HD1FC4369Y650232.

In the letter it needs to state that in the event (God Forbid) San Jose Harley should change ownership or go out of business that Harley Davidson Motor Co. will assume all warranty and liability as out lined in Harley Davidson Motor Co. 2 year factory warranty.

For the parts being replaced: Frame and Swing Arm -I would like to see in the letter a statement that Harley Davidson Motor Co. will extended the factory 2 year warranty from the date I pick up the bike.
 
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