i know, i was so surprised at the bad reveiws he got, i saw him in sat night fever and another musical before wicked, i bought the tickets for that as soon as the show was announced before the musical had confirmed casting (i was holding hope that idina would do it, which she did) and when i read the reveiws that adam was really bad i was shocked as he had always been good when i saw him before, but when i saw him in wicked he was no where near as bad as they had made him out to be! i thought he was actually quite good in the role.
i suppose though he was being compaired to the other cast members, idina menzel etc who is one of the best of that generation imo
i too met him briefly at the stage door when he was doing sat night fever, he seems really nice, god that takes me back as its gotta be at least 10 years ago now since he did that!, i tried to go to stage door when saw wicked but it was rammed with idina fans, (luckily she did a pa at the dress circle shop so got her to sign my wicked brochure there instead!)