No response from my email either. My order was $96 with the added white keyboard and faceplate.
I've been thinking of ways to paint the maroon cover (it's a dark grey almost black, not a true black). Or, maybe buying one of the ones on eBay to paint.
Shouldn't have to do that! But, I guess after 8 years of international eBay'ing and international buying & selling with a perfect record, it was bound to happen eventually....