Big BlueTooth Question (Remember that??!!)

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Hey! PTL has finally come out of the cave (per Mooseman's recommendation a year ago . . . . ) and purchased a new cellphone. Gone is the good old Nokia 8260, hello v710 Motorola with . . . bluetooth. I'm certain you're all very proud of me . . . I even went to school today without the helmet.

OK, here's the problem: I turn both units on. I hit the right buttons on the phone to search for handheld devices. I turn B/T on on the T3. I get them to "see" each other, enter PINs on both of them (default value on the phone, duplicated on the T3) and then I guess it's a "trusted device."

Only problem is . . . when I "send" an address (contact) from the T3, it says "unable to send" or "unable to communicate" or some such message.

1. What am I doing wrong
2. Do I need to download an updated driver from P1
3. Could PLEEEAAAASE someone give me a link to those drivers, as "navigating that behemoth" of a site makes my eyes bleed. I see there's an update availabel here:

http://www.palmone.com/us/support/downloads/phonelink.html

but it only goes up to v500 and v600 - not v700. Good Lord. Maybe that would be the ticket? I also notice that the phones supported are Cingular and T-Mobile - I went with Verizon, but that shouldn't affect BT'ing a PHONE LIST - that's more for the messaging of text, right?

Here's a forum where people with CINGULAR speak of the same problem with the "new) "Razor" Motorola:

http://www.1src.com/forums/showthread.php?t=77700

It seems strange they "see each other," but I can't beam (sorry, "send") a contact. Do you have to have ONLY fields complete for Last Name/Company and Phone number? Is it because I don't put hyphens between numbers? My phone numbers look like

212 555 1212, not (212) 555-1212

Any help would be appreciated . . . I got this "mutha" for the Bluetooth (finally - I wanted it 6 years ago, for heaven's sake, and it's been overshot now by WiFi) and NOT for the 1.2 MegaPixel camera!! Thanks all, in advance.
 
Hi Paul,

I have a Motorola e398. I'm not sure if your v700 has the same settings or not. I had to actually download the Phone Link driver for the Standard GSM phone before my T3 could communicate with the phone. Also, the bluetooth partnership has to be initiated from the phone. On the e398, to do this do the following on your phone:

Settings--> Connection --> Bluetooth Link
--> Setup --> Find Me.

The phone will give you 60 seconds to set up the bluetooth partnership from the T3.

If you still have problems, I would recommend trying out Connection Manager Deluxe. You can get it from Palm Gear. Good Luck.

The link I have is:

http://www.palmone.com/cgi-bin/cso_...ate=/us/support/downloads/legal_template.html
 
Thanks dwinget - your "setup instructions" sound EXACTLY like mine. I'll try agin and hit "find me" first - but I think that indeed happened because of the "requirement" of PIN entering on both devices, and then the phone was listed on the T3.

Anyway I'll have another "go." I'll also look at the PalmGear app.; I couldn't get that link to palmone to work in any "shortened" form or otherwise, unfortunately.

So I don't need additional drivers? I note that some are already loaded (which I wish I could get rid of) - perhaps there's one that's required for the "newer" Motorolas.

I'll puzzle it around today, but it seems I'm spending a lot more time trying to "BT" it than if I'd just entered the numbers.

ADDENDUM:

Its my fault.

Way back when, I thought "I'll never need phone support for this thing since Bluetooth seems to be more fantasy than truth," and I liked my Nokia 8260. I spratted phone link and phone support (but not bluetooth itself, or vox recorder won't work on the T3).

Ya think THAT might have something to do with it??!! Ha ha ha ha. My fault for being so "trim-happy;" Anyone have those files so I don't have to reflash the ROM (I'm not bothering with that nightmare if at all possible; like the T3 the way it is too much!).

cheers dwinget. Watch what you delete!! You never know . . . . . I'm off to see if I can get those two files and flash them in, rather than re-flash the entire ROM (real pain with 50 apps already in there - I'll manually put in the 2 dozen numbers, I think?).

anyone know where to find those two files:
Phone Support
Phone Link
for the T3?
 
OK . . . Here's the update which might save the day:
http://www.palmone.com/us/support/bluetooth/update/bluetooth_update.html

I've loaded the files (you actually need UPDD.prc from ANOTHER zipped file - it isn't included on this one, but is required.

I then got "Dialer" and "Phone link setup" included in my unfiled menu - went through the steps, and all seemed fine - but T3 won't actually talk to the v710 to send a file. It says all is right with the world (using motorola 280 driver?) and you enter PIN on phone and T3 (used one of my own but believe default is "0000.")

This is annoying . . . it's 99% of the way "there," but won't take the actual phone information from contacts. Could that be a "PIM" issue and phone isn't seing "contacts" instead of older "address book" name?

AAARRGGGH . . . .
 
Hi Paul,

I actually think there is some kind of a PIM issue with the Motorola phones. Some of my contacts get rejected when I try to send them from my T3 to the phone. I believe the problem is that there are no address fields on the phone. To get around this, I've just been using the Palm Dialer app to dial the phone via Bluetooth. I can also dial numbers from inside of Agendus.

You may be able to store your old contacts on your Sim card and then copy them from the sim card to the phone memory. This is what I actually ended up doing. I know there was a program bundled with my phone which allows the phone to link with the desktop computer. The program may have a utility for transfering contacts onto the phone. However, I have not messed around with it much
 
THANKS AGAIN! Yes, it was "do it manually time," and fortunately I'll still have the Bluetooth advantages with that cool "earbud," I suppose.

I'm wondering what type of little memory card the v710 uses - looks smaller than SD and I saw a reference to "MMC." My card reader could probably get me past that.

Now if I can just delete the stock photos in camera's memory . . . but that's off the palmone/Tungsten topic line!

Thanks so much for the response.
 
My phone uses a Transflash card. There is actually an adaptor which will convert it to an SD size. I currently have a 128MB Transflash card in my phone. I understand the highest capacity currently available is 512MB.

My phone came bundled with a USB cable. When I connected the phone to my desktop, the phone was set up as a removeable drive. I am able to copy MP3 files directly onto the memory card.

You might want to check out this site. It has lots of info about tweeking the Motorola phones so they can do things like store SMS on the phone's memory instead of the sim card.

http://xlr8.us/hofo/
 
Well, apparently "blessed are those who buy in Hong Kong."

Verizon is involved in a class action lawsuit because they have DISABLED bluetooth on the v710 with no plans to "reinstate it." The v710 will not sync with the T3 or anything else other than the earbud, because that way they make more on people using "picture sending" at 35 cents a whack unless you add a "plan."

In other words I was bold-faced LIED TO by Verizon and am considering returning the phones (my girlfriend's too, and she's not too happy since she didn't care about BT and loves her phone).

I've waited and hung on the old technology 8 years, and finally "give in" to the BT thing, and lo and behold the only carrier out of about 6 in California is the one who DISABLES Bluetooth. Let that be a word to the wise for anyone else thinking of it. I believe, dwinget, that people are also having problems with the Trans-Card and INABILITY to just "jump files." Here's an excerpt from
------------------------
Jonathan A. Zdziarski -

[This is a copy of my article published in Pen Computing Magazine : Original Copy ]

Manufacture an amazing piece of technology and then cripple all of the good features so you can profit. This is how many v710 users describe their new Bluetooth-enabled phone from Verizon. The v710 appeared to be a truly amazing product from the manufacturer's initial feature list - Bluetooth support, Megapixel Camera, POP3 email, and Instant Messenger. That is, before Verizon decided to disable several of its features for what many believe (and what Verizon doesn't deny) was an effort to drive up revenue. If all you plan on doing is talking on the phone, you won't have any problems - the phone functions with all Verizon-approved hands-free devices. Then again, who would pay the hefty $519 list price for a phone if they just wanted to talk on it?

After buying the new v710, many consumers quickly discovered they were unable to perform several basic functions which other similarly equipped phones, from other carriers, were capable of doing. Simple functions, such as sending a phone book record to another phone or a picture to a laptop computer, exist only in some locked area of the v710 noone can access. This is because some critical Bluetooth profiles have been deactivated on the handset; primarily OBEX (Object Exchange) , OPP (Object Push Profile), and SPP (Serial Port Profile). These services are responsible for transferring photos and phone numbers or performing synchronization with a PC wirelessly. Lack of these feature has also caused many vehicles with Bluetooth support (such as the Prius, Acura TL, and BMW) to malfunction. The only sure-fire way to transfer anything to or from the phone, in fact, is to shell out $60 for a TransFlash memory card - and new versions of Verizon firmware are being leaked out showing this feature has already been crippled in future releases. Looking around for the POP3 email client or instant messenger? It was advertised as a capability by the manufacturer, but you won't find it either, because Verizon had those features switched off as well. The irony is that Motorola, who doesn't sell these handsets directly to the public, has done a significant amount of advertising on their own for a handset that, thanks to the carrier, will never exist in its advertised state.

------------------------

So I either go with Cingular / T-Mobile with BT and an inferior CALLING MAP, or make the calls efficiently with good signal but get hosed on a feature I waited years for. Buyer beware, at least in the sunny Golden State, where you pay for the privilige of being hosed by your cellphone carrier while watching everyone else talking on theirs (while driving, shaving, monitoring GPS and microwaving non fat turkey bacon whilst on the way to their herbal enema and a fresh pack of cloves).
 
Paul,

I think I would return the phone if I were in your situation and consider switching carriers.

In some ways, buyers in the USA are lucky. You have a 30 day return period. Over here in Hong Kong, you are lucky if you get any return at all. Almost all shops don't give refunds, although they allow exchanges if you do it within 7 days after the initial purchase.

I actually got my phone at an electronics store without being forced to buy a bundled service plan. The competition in HK is very hot right now. There are lots of phone companies competing against each other. Perhaps one reason Verizon is not in Hong Kong is because of the poor PR and disabling the features we need. I can tell you that the people in Hong Kong are very choosy about what they buy. They will only buy the latest and greatest gadgets. If they see anything that doesn't work, they will gossip to everybody about it. They will even contact the press if they don't like something.

Good luck in your decision.


David
 
Thank you Captain D for your continued help and for the help in the past! Guess everyone else is busy "test driving the LifeDrive." I haven't commented on that and won't in this forum, but BT/Wifi and a good phone would probably make me "make the leap." As it is, I'll stick with the T3 - but that's no "slam" on LD.

I think a good solution is have Verizon re-flash with the newer 1.40 OS That still won't actually enable the T3 "connection" according to their TechSupport (Verizon were very nice, I must say, considering they can't actually fix it) - but will fix other little bugs people have found. I will get a WiFi iBook, keep the T3 and keep the phone.

What I can't do with the laptop and WiFi I can load through a Motorola cable with desktop phonebook management ("Mobile tools," I think it's called, of course at additional expense!) - and the T3 will do everything else. I'll have "3 boxes," but the best of each - PDA, phone and laptop/web.

I feel like Steve Martin in "The Jerk," where he says "All I need is this broom . . . . and my lamp . . . that's all I need." "And my fishing rod . . . and this sponge . . . . . . . ."
Verizon seems like the best "cell carrier" over here - free incoming, free cell to cell, free weekends, no roaming, great reception. It's just plain wrong they advertised a BT phone that wasn't - on the other hand it was $99 after rebate instead of $449 and my calls go through . . . it's just an interesting marketing ploy that others should heed if they're switching phones or phone carriers.

P1's site specifically says Cingular and T-Mobile . . . now I know why. Problem is I've seen nightmares about those two places two . . . several "folks" have gone with Verizon after trying them!!!

As Confucious said . . . "It's all B***S***." Anyway, I got along for 5 yeasrs without BT - a lot will change over the coming year anyway . . . and the California class action lawsuit against Verizon combined with people prodding Motorola might do something.

ADDENDUM:

Spoke with two managers and a regional manager at the Verizon Wireless office (store) in San Marcos. Not only were they apologetic, but have promised to "work with me" when the FULLY enabled BT phones hit this Fall. I was so impressed with them that I will not be cancelling the account. They reflashed my phone and discounted some stuff, too. All in all an excellent bunch and I wish I'd gone to them first. I'm sticking with Verizon for now (great calling benefits and simple browsing on the phone, unlimited one-fee text messaging, no roaming, no incoming call charges, etc). Just wanted to give "closure" to this - as far as BT to the T3, apparently Motorola moved too quickly to get a "new phone out," but DO MAKE a Bluetooth to USB connector that Verizon phones WILL connect with - for those of you with a Tungsten E, T5 or LifeDrive (& USB connector) - that might be a solution. I'm still in universal connector land. Cheers all.
 
Thanks genoahaus - registered and posted underneath him. Seems like a friendly offering from a kid who hasn't done it himself . . . and the 1.02 flashed software is apparently older than the current 1.40 Verizon just flashed mine with.

Verizon will have fully BT enabled phones in the Fall, and a Regional Manager is blaming Motorola for rushing the current v710s . . . ANOTHER Regional admitted it was a $$$ thing to make you either email yourself a pic or use PIX Place. The truth's somewhere in the middle - but Verizons CELL COVERAGE is far, far superior to AT&T/Cingular in areas where I had trouble with the latter; to spend $80 on Moble Tools and $20 on a Motorola cable (comparable to the $100 I paid for the phone after rebate) seems expensive and risky to BT a contact from the T3. The phone WILL WORK with the Motorola BT dongle for the PC or laptop . . . and I'm picking up the "Star Trek headset" tomorrow.

I just think it's a lot of glitchy patchwork with a lot of risk, unknown side-effects of a custom flash of a "custom 1.02 version," and limited return . . . and that's coming from someone you all know is normally not afraid to "take a whack at flash ROM!"

I very much appreicate your finding it - I found snippets of it in other places and I think "jnolan" has compiled information to present - which was nice of him. Not sure HE'S done it though.
 
yeah- sorry I didn't give my normal disclamer. It sounds like it would be safer to wait for Verizon...

Hopefully Verizon is not blowing smoke in your face about future BT support. And you'll have it sooner rather than later.

FWIW - AT&T wireless blew smoke my way (about lots of things), and I dumped them a couple of years ago. And it now looks like they're dragging Cingular down (I see tons of Cingular comercials, and their customer ratings ARE down).

My experience with Verizon is as my ISP (I give 3 out of 5 stars), and landline phone (4 out of 5 stars).
 
Right! Thanks anyway though - there was a reward often on "sick elephant" or something like that for anyone who could RESTORE the features we PAID FOR with that phone . . . and I was most frustrated in the beginning . . .

but I have been to several AT&T/Cingular dead spots (that's who I was with, too!) with the Verizon phone, and they're all "full bars." The radio on the v710 (which after all is what we need to make a PHONE CALL!!) is rated "best," if there is such a thing - and the clarity is great.

It goes back to my original thinking all along of "get a good phone and a good PDA" and forget "convergence." If the BT earbud works (and it does) and a BT dongle works (and the motorola one does) - that's 70% of the battle. Transferring a contact to the phone with a 6-12 minute "setup time" is probably slower than just putting the number in . . . they want you to "lose the BT" so they get you for $$$ to email yourself the picture you took on the phone, or trade up to the $599 Pocket PC which is FULL Bluetooth - but not needed because the PDA already has the number in it. Likewise with the Treo. Personally I wouldn't use the T3 as a "dialer," but people should be able to considering the price. For anyone wanting to be online and not having WiFi, the motorola dongle will work for them and connect the two - but you can't "dongle" the USB connection on say, a T5 or LifeDrive, because there's no way (I don't believe) to load the all important driver(s) like there is on a laptop.

In short, with Verizon currently, you need a PPC or Treo to have a fully enabled BT phone, which you no longer need because beaming/sending contacts is moot. All this "should" end in the Fall but I'm keeping the phone at least until then, and possibly shelling out $80 for "Mobile Phone Tools" to be able to back up on the PC. Great - another desktop backup proggie.

Oh well!! At least anyone reading this post and others on Howard Forums will have some idea (as I did NOT) before plunging into a v710 - but I have to say it's a terrific phone for "making calls."
 
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