I emailed BEV to see what kind of deal they could get me switching from Shaw. I wanted to see if they would trade my Shaw HD PVR for BEV's HD PVR. They replied that they couldn't do that and listed all their channels they offered. I replied to stating that I would probably go with *C because they will trade me my HD PVR for their'. Here is the response i got back from BEV, i found it kind of funny;
Thank you for your email inquiry dated 1/29/08. My name is Aditi Roy
EX37713 and I am pleased to assist you.
I understand that you are not pleased with the offer of Bell ExpressVu.
The launch of our new satellite Nimiq 2 was successful, and has brought
exciting opportunities which will expand our wide variety of channels
and services.
Bell ExpressVu now broadcasts in HDTV format on channels 800 through to
853. Amongst these channels you will find programs from such networks as
CityTV, NBC, ABC, CBS, and FOX. Channels 840 & 841 feature movies
broadcast in HDTV format from The Movie Network (TMN) and Movie Central
respectively. Movie Central is available to subscribers west of, and
including Manitoba and The Movie Network is available to subscribers
east of Manitoba.
Bell ExpressVu encourages all feedback and suggestions from all of our
customers and potential customers, as this will help us to maintain
excellent quality products and services that we strive to provide.
At Bell ExpressVu we strive to provide excellent customer service at all
times. We apologize that you have experienced less than satisfactory
service from us on this occasion. Please know that this was an isolated
incident. Your comments have been forwarded to the appropriate
department for review.
Thank you for your patience and understanding.
If you have any further questions or concerns please feel free to
contact us through http://www.bell.ca/contactus . Our Electronic
Customer Care Centre is available Monday through Friday from 8am ? 10pm
(EST) and Saturday 8am - 6pm (EST).
Thank you for choosing Bell ExpressVu as your satellite provider,
this the comment i found funny; Please know that this was an isolated
incident.. I have no idea what he was responding too. Maybe he got my email mixed up with someone else.