Bell TV and contracts

  • Thread starter Thread starter ohmagic
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And no other company EVER takes advantage of us trusting Canadians, right? ;)

Are we really that gullible?

As I said, you don't get something for nothing. It's an old enough phrase to be in Latin: quid pro quo.

And as far as "something going wrong", what is "wrong" about the two-year contract? A lot of people have taken it, and it wasn't the end of the world for them. It's a two-year commitment, that's all. Why would you buy equipment if you were only going to keep the service for six months, anyways? That's a pricy six months.
 
And no other company EVER takes advantage of us trusting Canadians, right?

Nope. Bell is the only company I deal with that has negative surprises.


As I said, you don't get something for nothing. It's an old enough phrase to be in Latin: quid pro quo.

Of course with Bell you don't. But check out the Shaw specials with no contracts or strings. I am sure there are many others.


And as far as "something going wrong", what is "wrong" about the two-year contract?

I have heard many times "I wish I am not locked in a contract". I for one am glad I am no longer, because this month I intend to cancel Bell TV as a protest against Bell's service & also against the LPIF.

I am not sure why my previous post was deleted, I was asking what can I do to lessen the probability that something will go wrong when I cancel my service, and also how do I archive the chat logs?
 
Sorry Roman, but the only other companies that take great advantage of the contract thing in Canada are Cell Phone companies. And they CLEARLY point out the cost of the hardware on a no-contract, 1, 2 or 3 year plan.

I wouldn't say Bell necessarily HIDES the fact that you will be in a contract, but they certainly don't do a good job of publicizing what you're getting yourself into. For example, you want an iPhone... Bell tells you it's $199 on a three year contract or $699 to buy the phone with no contract. But if you buy a TV receiver from Bell and they come to give you free installation, no where is it advertised that there is a cost to this and how you can avoid it.

I'm not questioning the legality of the scheme, nor am I questioning the need for Bell to recover it's costs. But they could do a MUCH better job of being up front about the contract you are about to sign. In my mind, I think they should probably offer the receiver for something like 499 dollars without a contract, including free installation. Or 299 dollars with a contract, including free installation. That way the customer sees the cost up front and knows how they can avoid it. Then approach 2nd and 3rd receivers with additional credits, since they won't require a separate installation.

This all comes back to frustrating customers. Bell TV does it fine fashion. The policies can all be justified. But each additional policy that is imposed is a frustration to the customer. If a company imposes enough frustrations on the consumer eventually the consumer will take their business elsewhere.

Just my two cents.
 
yes you can, the only reason you would need to lock into a contract is to receive "new customer" credits or to get free installation.
 
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