application tips (SUBWAY) please help!!?

  • Thread starter Thread starter Luke L
  • Start date Start date
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Luke L

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okay im applying for my first job and i really need some help with answers
please dont try to be funny i really want this job seriously help me out :(


Question portion

1. A customer complains that he was short changed by you recieving only 13 cents change from 2.00 instead of 31 cents. What would you do?

2. What do you consider to be the most important qualifications of a Subway employee?
 
1. give them the money, cuz employers like customer service
2. either honesty, friendliness, or efficientness.
 
well its really what would you do. What does your concious tell you to do. I would not give the money back to the customer right away, but I would nicely find out what exactly happened and if the complaint is true or not. If you just hand over the extra chain, subway is going to be broke fast if the customer really got the correct chain.

An employee should be friendly, polite, on time, team worker, out going, honest, look out for the customer, enjoy and take pride in their job, and don't be negative in any way.
 
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