K Ken M New member Sep 2, 2009 #1 If a bank decides to refund charges as "an act of good faith" what are they actually saying?
J James New member Sep 2, 2009 #2 They're saying they don't think they have to, but they're doing it because they want to keep you as a customer.
They're saying they don't think they have to, but they're doing it because they want to keep you as a customer.