Better than nothing taught...
I often saw PPV credits not been applied...
PPV credit are tricky...
When they give you, let's say 3 FREE PPV they have to remove one of the theme pack, close the transaction, then open a new transaction add the theme pack with the discount code 3 FREE PPV. Lots of agents don't know this and it took me a few month before they explained it to me.
When you request a credit, because let's ay, you coudn't see the movie du to weather condition, ordered the wrong event, says you never ordered the event, they have to open a billing form. Often the billing form won't accept the event code, an agent will take down the number to do it at a later time and confirm to the client it has been done. Problem is memory often forgets and credits is never applied!
A little compensation for the credits you didn't get. Go to:http://www.bell.ca/support/PrsCSrvTv_TenAnniversary.page?form=B&EXT=XVU_OT_Q4_rewards_RM_URL , fill the form and get 3 FREE PPV!