Another BEV price increase?

  • Thread starter Thread starter Granite
  • Start date Start date
i always thought about Bell's ditching of the AIO wireless plans...i honestly don't think their "loss of market share" had anything to do with the pricing of the plans...5+ years ago, Bell had the worst handset selection, mediocre plans, but top notch coverage and customer service...we used to hammer the competition every quarter...people didn't mind paying our price, even if some of the other competitors offered a little extra...something happened a couple of years ago in the corporate mindset at bell...it was around the same time the AIO plans were dropped, but people weren't leaving, or not signing up with bell, because of the AIO pricing...it was due to the policies and procedures the company was implementing on its customer base...you can only anger so many customers...once to anger too many of them, you really start to tarnish your brand, and word of mouth spreads fast...it gets to the point where nobody wants to do deal with you anymore, and your business really suffers because of it...you start losing good staff, and the amount of disgruntled customers continues to climb...its a cycle of despair...the last two years of quarterly results are proof of the mismanagement.
 
When I called to again dispute my bill they told e all packages will be affected by the 3$ increase. Pn my end I upgraded my programming since I broke my leg and spent all my days home, but will certainly dowgrade once my leg is OK
 
From my understanding, just expressvu will have the price increase
The last few posts were for someone considering signing up with bell, but was afraid of the "hidden" charges for telephone service
I was hoping for a price reduction, like gas prices, but it doesn't look like its going to happen....:eek:
 
The digital access fee certainly qualifies as a "hidden charge". It's not expressly stated on the pricing page and I doubt it will be included in the new year (except possibly in the fine print.) It's the same old BS all over again. Price increases are disguised as a fee (or tax), options become mandatory to disguise price increases, the product is downsized and repackaged to disguise price increases, service is reduced with no corresponding price decreases, cost increases are always passed on but cost savings rarely are...
 
i don't need to encourage discounts from Rogers...i have a package deal that gives me more of what i want, for less than i was paying with Bell...could i have whined and complained to Bell to get a big discount?? probably...but i would rather pay "market price" for a service that works properly and to a company that stands behind their products...so yes, i could have saved a similar amount of money from Bell, but then i would still have to put up with them...flaky hardware, zero customer service, etc...i would rather let them be, and give my hard earned money to a company that may appreciate it more, because Bell certainly doesn't deserve any of it...staying with the company, because you get some special retention deal, in the end accomplishes nothing...sure you got a deal, but things haven't changed with the company...if they continue to bleed customers, perhaps they will clue in and change...that was my point.
 
If they have the same policy as last year concerning the price increase agent will offer:
-1 month of the cost of the price increase (3$)

If client is not happy

-2 month of the cost of the price increase (6$)

If client is still not happy put him on hold, pretending you will go talk to a manager to see if there is more you can do...

-Then offer 3 months of the cost of the price increase (9$)

Maybe if you complain on line you will get that generous agent I once got. He had given 6 month free of Superstations cause I complain I had to wait 2 hours to add it to my programming
 
Rogers increases their prices just as often as BEV. Starchoice just announced a price increase for January/08 as well. Why do some think it only happens to them?

-Mike
 
i remember the first 5 years with BEV there were only 2 price increases...there has been about 8 in the last 3 years...if only there was another choice out there. ;)
 
I'm pissed off gtting increased too...



That's what they did last year, only to realise when the increase was effective that a large volume of their client didn't read it, just taught it was junk mail an put it in the garbage or recycling bin



Wrong! It was in big blue letters at the top of the bill...
 
Something that greatly annoys me about Bell is that they treat customers who live in an apartment building (with one large dish on the roof) differently than their regular customers. I moved into an apartment building about a year and a half ago and was told that my service now comes under their MDU (Multi0Dwelling Unit department. Because of that, I am not eligible for any residential promotions, etc. Why do I as a good customer get screwed because I live in an apartment building? I should be eligible for the exact same promotions, offers, etc that any other residential customer that lives in a house is eligible for.
 
No disrespect but really after saying that there was going to be a $3 per month price increase this thread could have been locked if we follow your suggestion.....

I think comparing our HD Lite provider with the US Co using the same equipment an interesting comparison.

Yes it is, in your opinion, off topic but still its interesting.
 
can someone tell me what other charges Bell adds for BEV? Because now that i think of the basic phone service, and the bs fees that raise it to 40-something dollars, i'm wondering what will my tv bill look like. aside from the $3 hike, what do you get charged per month?
 
yes, it was


this all started about 2 years ago...i tried to warn them but they wouldn't listen...the result?...4,000 net subs THIS YEAR...Rogers, on the other hand, has added something like 140,000 this year.
 
Back
Top