Sometimes can be software problem but usully its hardware problem
For software repair:Need to format phone
for hardware repair:Open phone clean headset connector or change it with new one.And also sometımes can be by compeonents nearest headset jack.
If your problem is headset sign still and speaker not work.
It's hardware problem.
C on headset line is damage.
or
Headset plug damage
or
CPU damage
It's my idea.
salaam, sir i have a mobile ZT868 so i want to themes, application and usb driver for windowsxp, so plz reply me as soon as possibe i m waiting for ur reply.
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If your problem is headset sign still and speaker not work.
It's hardware problem.
C on headset line is damage.
or
Headset plug damage
or
CPU damage
It's my idea.