adding to notes in contacts but they disappear on sync

L

louie642000

New member
I add notes to existing notes in my Tx on the run, then when I sync, the notes disappear, and only to original information remains not the additional note,

This is annoying as I update infomation regularly

My hot sync is set to "sync the files"

What is going wrong,
 
Hey sorry about that. On your desktop click the hotsync icon, and click custom. Scroll down to the bottom of the list, and there will be system. Make sure it says handheld overwrites desktop. If not, change it, and make it default. I may be wrong but your problem sounds like it is set to desktop overwrites handheld and you loose you added notes when syncing. Just a guess.
 
If not system look for "backup". As GP stated this should also be noted as "handheld overwrites desktop".

You should also look at the notes conduit and it should be set to "sync".

Then look on the hot sync option on the handheld, pull down the menu and look at the "conduit setup" in here. Nearly everything should be checked - in fact, everything should be checked unless you seriously don't want something backedup during a hot sync.

Ok and if none of the above works - post your last hot sync log and we'll figure out what's not right.
 
THANK GOODNESS Mooseman is alive and onto it, All is fine with Sync, i have sorted the Document to go out so don't worry about that.

So in Contacts there is an area for notes, this has info i want to put about the contact, then when I add infor to this note is does not Sync it evaporates, why, it used NOT to why.



HotSync operation started for very FamouS on 12/15/06 06:27:13

Expense - sync configured to Do Nothing
Quick Install - Sync configured to Do Nothing.
OK VersaMail
Inbox To Go - sync configured to Do Nothing
Documents To Go Message(s)
SP70335 Pier 67 AMM attendance ROSTER (3)
- Source file cannot be found
The item has not been updated on the handheld.
Run Documents To Go on the desktop and update the item view to resolve this problem.
OK Documents To Go
OK Memos
OK Calendar
OK Contacts
OK WorldMate
-- Backing up MMIDCache5 to C:\Program Files\Palm\FamouSv\Backup\MMIDCache5.PDB
-- Backing up MultiMail Messages to C:\Program Files\Palm\FamouSv\Backup\MultiMail_Messages.PDB
-- Backing up MultiMail Attachments to C:\Program Files\Palm\FamouSv\Backup\MultiMail_Attachments.PDB
-- Backing up WmCities to C:\Program Files\Palm\FamouSv\Backup\WmCities.PDB
-- Backing up midataidcache to C:\Program Files\Palm\FamouSv\Backup\midataidcache.PDB
-- Backing up PmTraceDatabase to C:\Program Files\Palm\FamouSv\Backup\PmTraceDatabase.PDB
-- Backing up Saved Preferences to C:\Program Files\Palm\FamouSv\Backup\Saved_Preferences.PRC
OK Backup

HotSync operation completed on 12/15/06 06:28:33
 
Ok - lets see some more - go to Hot Sync, right click choose custom and then hit print screen on your keyboard.

Then launch Paintbrush and then choose Paste from the edit menu - this will do a screen capture of the Conduit settings - you may have to do this a couple of times. Save the image as a JPEG file format and attach to another post.

I'll look them over - because this has got me stumped at the moment.

I don't use the Palm Desktop and it's apparent that you do so I need to see some more of your settings?
 
Create a note on the handheld attached to a contact (Use a none descript none existing contact) and then force the hot sync to Handheld Overwrites Desktop for the Contact conduit.

Then open the Palm Desktop and see what happens - then post the results using the same method as before. But be careful not to show any private information that you don't want out on the net - or email me the results. Email is posted under my user info.
 
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