100% and no programing (In Florida)

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snowbird99

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I've got 3 receivers that work great at home(London,ON). I just recently mounted a dish to my rv and took a drive down to Clearwater, FL. I took one of my receivers from home(working 100% fine will all my sub) and turned it on. I get a 100% signal strength from nimiq1 on transponder 11 yet I get none of my subscription channels just the bell info channels. Anyone know a reason for this or a way around it? I
 
There is another thread about Bev in Florida.
You dare not call Bev for help or chances are they'll drop you like a hot potato.

You may just need a re-authorization hit.
I think you can do this self serve from their web site.

If you are able to call, maybe using a Canadian cell phone #, tell them you've been on the road and are way off in the boonies of some Canadian province.
 
You won't get half the transponders in Florida. (There are lots of threads and posts about this on the net.) 100% on N1 sounds suspicious unless you are using an oversize dish.
 
Here's the other thread on Florida:

http://www.digitalhome.ca/forum/showthread.php?t=69893

As stated above, 100% doesn't sound right.
 
My initial reaction was locked onto a DISH satellite, but he states Nimiq1 in his post, so maybe I'm wrong about that.
That would account for a strong signal and no picture.
 
At 100% signal, is the signal "locked" as indicated on the screen and the colour will change to green?

If not, then you are likely pointing at the wrong satellite as others have mentioned.

If it is green, posting more information would be helpful, such as the error if there is one. Do you get the "free" preview channels for example? If the receiver has not been used in a couple of weeks then the programming "expires" and it is either a matter of waiting a day or two for it to reauthorize itself or using the web site or call in also as previously mentioned.

If you call in, I would NOT mention you are using the receiver in the RV as then you get all kind of hassle about calling in to deactivate the units at home, etc (search on "cottage" for more information). Best to avoid the situation completely.
 
First of all if you are away from home you should have called us to deactivate the receivers that stayed home to comply with the cottage policy. Both locations (home-motor vehicule) can be active at the same time

Second Bell doesn't have the licence to broadcast in the US, just like Dish or Direct TV doesn't have the licence to broadcast in Canada. It is therefore forbidden to bring you receivers there.

Third if you call Express Vu from the States, or mention that you are in the States we will deactivate the receiver right away

Since our system are not designed to be used in the USA it is therefore not surprising that it doesn't
 
It says locked on expressvu 91. Nice green bar and a signal strength between 96-100%. (Higest I can get back home is 85%... go figure). I do get around 10 channels that come in crystal clear(all the info channels that bev brodcasts for free) but don't get any of my sub channels. I did have the receiver unplugged for about a month before my trip. It was just sitting in the rv. Could that have been the problem?
 
Definitely. Either leave it hooked up for a couple of days to see if it reauthorizes on its own or go to the web site and use the resync option. Should fix you up.
 
dosborne thanks for giveing me hope! I though all was lost. I'll keep everyone posted
 
I've had the same problem on my 6100 several times as it is rarely used. I find that using the web service to re-sync/re-activate it is much more efficient than calling in. And you don't get the company line fed to you over and over and over and over and over.

SHAME on you for not calling in to de-activate your other receivers. Failure to de-activate these receivers, which you are clearly not using, will no doubt save both you and BEV time and effort in both the original call for deactivation, as well as the near certain FUBAR of a situation it will cause when it comes time to re-activate your home based receivers. Never mind the blacklist they'll put you on and the phone harassment you will no doubt begin to endure from their 'SAT' department. However, it is in clear and concise contravention of one of their policies, so shame on you... (sarcasm)
 
JB1 when you call the SAT departement the wait time is always less than 5-10 minutes, and in most cases you get an agent right away

SAT agent have a different quality grid or "script" and I do not belive that they have to mak any sales attempt, they only "get to the point"

Deactivating or reactivating a receiver takes 15 minutes to a maximum of 2 hours, but usually whithin minutes you get it.

If there is a flip flop option set, stating which receiver is home, and which is at the cottage, the SAT team won't call you. They only call those with many receivers (the more yu have the greater the chances), with at least one not connected to a telephone line
 
snowbird99, As dosborne said, use the resync option on the EV web site. You will need to login (maybe create) your online account.
 
If for any reason you DO need to call Express Vu there is a 416# that exists, you just then ask for the Tech Support Agents.
 
If you are getting the preview channels you are on the correct satellite. I agree with others that it is probably a synchronization issue from being unplugged for too long. You obviously have access to the internet... just go to the bell web page and create an account. Once that's done go into the Bell self-care page and choose to synchronize your programming.
 
Some of N1 & N2 transponders are not lit up in Florida. Their beam coverage is weak & crap. There's nothing you can do about it unless you're willing to put up a 1.8M dish next to your RV. :p
 
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