wise asker
New member
...businesses ? | LOOK BELOW? 1. why do some ppl forget that retail stores are service businesses ?
2. list the services provided by a favourite retail store. does the product/service mix affect your descison to shop there? explain why or why not
3. think of a service that you use. what could be done to improve the service ? what types of competitive advantage would the improvements give to the business?
2. list the services provided by a favourite retail store. does the product/service mix affect your descison to shop there? explain why or why not
3. think of a service that you use. what could be done to improve the service ? what types of competitive advantage would the improvements give to the business?