I think I know what your problem is. Does it sometimes make little cracking noises? If so, just open windows media player, click on the top of windows media where it says "View" than roll over onto "enatchments" then pres "SRS WOW Effects", It should open a tab at the bottom of the screen, press "Turn Of". That should do it, if you need more help just ask me. Waiting for your good news.