Why won't my laptop load web pages from Google Chrome or Explorer?

Rick D

New member
I have a good wireless connection to the internet but I'm unable to load ANY web pages. I've tried Google Chrome, which is what I primarily use. I've also tried Internet Explorer and it won't load any pages either. I don't know a whole lot when it comes to the internet, so I'm sure it could be something very simple. I appreciate it if anyone can help.
 
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