Why wont my blackberry connect to my computer?

It used to just come up under computer when I plug it in. And now it wont at all, all It does is just charge, I tried downloading the BlackBerry Desktop and all it says is some MTP storage crap when I hit yes it says "Connecting" for a minute and a half and just disconnects. All I wanna do is just get my files on there! After looking through different answers some guy keeps telling everyone options - media card - enable max storage mode and I already tried that too. PLEASE HELP!
 
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