Why is outlook 2010 HTML emails showing up as plain text?

zip tip

New member
I have 2 different USER Email templates saved in OL2010 and they are saved in HTML and formating to send in HTML

When testing it sending to my own accts in outlook and other internet email accts outside of outlook, they show up in plain text.....

Here is the kicker. If I forward this same email template, it keeps HTML in tact. Also, if I open the template and copy and paste contents into new email, it will keep HTML in tact....

Any ideas why sending email inside the templates causes it to show up in plain text?
 
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