Why is my payment method declined on itunes even though i have redeemed a ??15 voucher?

jack

New member
Hi, i recently got an iTouch and wanted to buy some apps for it but i can't because i get message saying 'Your payment method was declined. Please enter valid payment method information'. I presumed this meant that i didn't have any money in my bank account so i redeemed a voucher worth £15 but i still get the same message. The strange thing is i can't even get free apps. I am also getting a message saying 'Your account has been accessed by another computer or device (my itouch) and you must verify your payment information before you can make purchases' I have already bought 1 app and downloaded a few free ones from my main computer, i think the problem started when i tried to access my account from my itouch. Thank you :)
 
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