why does att keep messing with my internet?

catluva

New member
I have really fast internet because I do a lot of online gaming and downloading and I talk on skype. Well every few months my internet will slow to a crawl and when I go to speedtest I find that yet again Im at the lowest speed they have. when i call and complain they won't tell me who changed it they just tell me "that's the speed most of the people at your location use and we've had no complaints so you would just be wasting money with the higher package." Then after yelling at them they change it back and give me a small credit for the "misunderstanding"Switching to the other provider in my area is not an option. how can I fix this once and for all?
 
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