Why am I having trouble mounting my HTC Droid Eris to my laptop running Vista x64 SP2?

Tyler M

New member
I've gone through all the steps on about three different forums trying to get it to work. When I try to select the disk, I get an error message saying "Please insert disk into Removable Disk" etc. I've pulled down the top of the phone and chosen mount - it doesn't do anything. Once I click mount, I can go right back to the top and do it again, which I shouldn't be able to do if it were working properly. I've installed the HTC software, then un-installed, then re-installed. Anyone else had this problem and found a particular driver or fix for x64 Vista that works 100%? I just want to be able to put music, pictures, etc. on my phone without jumping through freaking hoops. And it mounts fine to my girlfriend's XP machine (x86), so I know it's not an issue with the phone.

Thanks!
 
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